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Real Reviews from VERIFIED CUSTOMERS
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The office manager is a real asset to your business. She is accomodating and takes a real interest in the work to be done. Enjoyed my interaction with her everytime I was in your office or on the phone. Don't ever let her go. Ron Wanat
6/9/2018
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Totally satisfied. I will be writing a letter singing your praises
6/8/2018
Annette M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car was ready on the day and time scheduled. Car was cleaned. Great email features that shows each step in the process. A job well done by all involved. :)
6/7/2018
Joe K. VERIFIED CUSTOMER
Vehicle Make : Ford
was done ahead of schedule
6/6/2018
Dorothy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely! Very professional! My car looks great.
6/2/2018
Brian F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional, informative, and easy to work with. Car looked GREAT when picked up- I was very impressed with the workmanship and attention to detail.
6/1/2018
Ravin M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with service and the way car was fixed. Time ans quality is of essence which was awesome. Liked the follow up of staff and estimator is highly appreciated. Thanks so much
5/30/2018
Bruce K. VERIFIED CUSTOMER
Vehicle Make : Toyota
An outstanding job. Very pleased with your services. I hope I never have to see you again, but, If I do we'll see you again.
5/26/2018
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completely painless process. Customer service was excellent and the repairs on my vehicle were done to perfection and in a timely manner.
5/23/2018
Carlos F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was so supportive, thank you.
5/18/2018
Robert I. VERIFIED CUSTOMER
Vehicle Make : Honda
Great auto body repair! We had significant work completed on a Honda Civic that was in an accident. USAA recommended CARSTAR in Berlin. We received super service: fast review of the work-to-be-completed, daily updates on the repair, and on-time delivery! Thank you! The car looks and drives great -- fully repaired, and cleaner than they got it!
5/12/2018
Alexander C. VERIFIED CUSTOMER
Vehicle Make : Mazda
My experience with Carstar Berlin was truly exceptional. I can see where there could be many different parts of the claims and repair process that could turn sour, but my experience was the complete opposite. Every person I spoke with was caring, knowledgeble, and attentive. The process was virtually seamless, and the quality of work performed was outstanding. It was amazing to see updated photos of the repairs as they were being completed, a service that I wasn't expecting but can't stop talking about. Thank you for taking care of me!
5/11/2018
Harold D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for a job well done
5/10/2018
Karen R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience. Loved the updates, friendly staff, quick turnaround. THANK YOU all at Carstar!
5/8/2018
Ricardo M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service !!! Thank you.
5/7/2018
Michael O. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job fixing my car in a timely manner.
5/6/2018
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : GMC
All of the staff members that helped us were wonderful. Hopefully, I won't have anymore vehicle accidents but anytime we have over the years we always use Carstar. Thank you!
5/4/2018
Tony B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was repaired exactly as promised, I was kept informed throughout the process and the car was ready early. Thank you.
5/4/2018
Chelsea K. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate that I was updated frequently and the repairs were completed ahead of schedule.
5/2/2018
Kyle R. VERIFIED CUSTOMER
Vehicle Make : Jeep
After my accident I was looking for a shop to repair my Jeep. A friend of mine in Berlin highly recommended CarStar because of his two experiences with his vehicles. I’m really glad that I took his advice. I’ve never been hit and needed a repair shop before. I didn’t expect the repairs to be done so quick, my Jeep looks better than ever. The whole experience was incredibly stress free. I will highly recommend CarStar to everyone I know the same way that my friend recommended them to me. The shop is incredibly clean and everyone extremely friendly and professional. Thank you all for getting me back on the road. -Kyle
4/25/2018