Would definetly recommend to anyone. Extremely satisfied with the job done on my vehicle. Kept me updated with progress and any issues. Very pleasant. Mainly spoke with Andrea. Job well done to everyone.
10/1/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair took longer than anticipated.I understand because its aluminium . I am very satisfied with the result
9/30/2016
Dina J. VERIFIED CUSTOMER
Vehicle Make : Toyota
professional, friendly & very thorough!
9/17/2016
Richmond D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done as promised and on time.
I was kept informed of the progress throughout.
Car looks great, as usual.
9/16/2016
Agostino M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was a little apprehensive and worried that my vehicle would not look exactly as when I had purchased it, new, a few months prior. However, I was absolutely delighted to see it looked Wonderful and clean. Thank you very much
9/14/2016
Walter D. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like to personally thank the owner of Car Star, Berlin,ct. for going above and beyond in the repair of my Honda. She personally guaranteed my satisfaction before the repair and she did not disappoint.
9/10/2016
Shawn J. VERIFIED CUSTOMER
Vehicle Make : Acura
Perfect customer service!
9/10/2016
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks beautiful. Thanks for doing an awesome job!
9/7/2016
Mary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding repair. The car looks new again.
Truly exceptional service. I noticed that the blinker was not operational and was worried about traveling to New Hampshire on Sunday. I called and left a message with the answering service on Saturday morning. Within an hour, Joseph called to say that he would come to the house. He came, assessed the problem, and fixed it. This went way beyond my expectation on a busy holiday weekend.
I will let USAA know how pleased I am with your company!
Mary
9/4/2016
Richard N. VERIFIED CUSTOMER
Vehicle Make : Mazda
2nd time getting my car repaired at your center and am very pleased. Nice to get my 3 week old car back after a freak tree branch accident.
8/27/2016
Luke Z. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent service. Consistent and continual feedback in the status of our vehicle. Cohesive and seamless communication and collaboration with our insurance company.
8/23/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Acura
Good job !!!! Joe the man !!!!
8/8/2016
Neil O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was inconvient for me that you do not take checks. I like to use checks as a means to keep
track of my auto expenses. Overall good job!!!
Oh I forgot to get a receipt!
8/6/2016
David Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was done fast and the repair was quality. Great communication. Thanks
8/6/2016
Mike A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Couldn't be happier. Thank you so much. Very satisfied with the work completed on my truck and even more satisfied was my experience with all the staff I spoke with through this repair experience.
8/5/2016
Anne C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the rides to and from my house to your business.
7/28/2016
Omar R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very friendly and helpful. They were able to answer all my questions. It was very convenient to pick up my rental from the shop. i was very impressed with customer services.
7/22/2016
Victoria S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The guys were so great and professional. It was a great experience. They took care of everything, including getting a rental car ready for me. Daily progress updates were very helpful to see the process. Such a great place with an amazing team! And the car looks like brand new!
Thank you so much!
7/21/2016
Kim S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pleasant experiece beginning to end. Thank you!!
7/20/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is no other choice for a body shop in and around Berlin that is as good as CarStar Berlin. We have total trust and confidence that the repairs/work performed will be done right. I dealt with Andrea and Nicole for this recent visit. They both made the entire process smooth and efficient. I know there are also several others behind the scenes that worked on my car resulting in me getting the car back today "good as new" and so clean! Thank you to everyone.