Job well done!! I like the ease of working with my insurance company and having my car rental waiting for me. I was impressed with the email updates including the picture of my car on the lift!!! The staff was professional and very friendly. No complaints and everything was great. Next time I crash my car (hopefully never), it's Carstar!!!
9/8/2017
Jay Z. VERIFIED CUSTOMER
Vehicle Make : Honda
They did very good job on estimating and fixing. They follow up email is very good idea.
8/31/2017
Ted L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fine workmanship!
8/29/2017
Steven C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I wouldn't go anywhere else to have my car repaired! I have used carstar previously and each time it was absolute perfection in customer service and quality repair work. It feels like I have a brand new car again. And I can't believe how quickly I got my car back. I will continue to recommend Carstar of Berlin. Thank you.
8/26/2017
Nathaniel P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome place, will always bring my car here. Returned to me like a brand new car, I appreciate all the hard work all of the staff do there, including the almost daily emails about updates and pictures of my vehicle. Thanks so much, will recommend to all!
8/23/2017
Glenn T. VERIFIED CUSTOMER
Vehicle Make : Kia
Best experience I ever had. They took care of everything and I mean EVERYTHING for me. And...they cleaned my car when they were done. Seriously their service blew me away!
8/19/2017
Laura Cain. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I filled out the survey but I will say again that I've never experienced such fantastic service. The waiting area was clean and comfortable. Kelly was so helpful and kept me updated all the way through. They even had the rental car waiting and I was able to drop it off there also. They turned what can be a very inconvenient and somewhat stressful experience into a non-issue. The car looked great and they even went the extra mile and detailed it inside and out. I will recommend them to everyone I know. You have yourself one very satisfied customer. You have a good thing going with the way you're running your business, keep up the good work !!!!
8/15/2017
Kim L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was great. They always updated me on the status of my car and even got it done sooner than the estimated time.
I would definitely use carstar again and refer my family and friends
You turned an unpleasant situation into a relaxing one.
Thank you again for a job well done.
8/12/2017
Robert V. VERIFIED CUSTOMER
Vehicle Make : Subaru
I have to first say your office and work area were very clean and I really like that. Also I really appreciate all the photos of my car and each step you took to take care of it. You kept me well informed about everthing you were doing to my car. When my car was ready not only did you let me know with plenty of notice, but also even though you were busy you made time to bring my car to my job so I would not have too leave work early. I really appreciate you doing that. Once I saw my car I have to say it looked amazing, I could not believe that it was the same car. Never even looked like it had gotten hit, and looks like the day I picked it up at the dealership. Thank you for all your hard work and for how much detail you put into making it prefect. If I ever need body work again or if I know someone that does I will be sure to send them your way. Thank you again.
8/12/2017
Fred S. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work on time and a friendly environment
8/10/2017
Jack M. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my 2nd repair and I was completely satisfied each time
8/4/2017
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service. Vehicle on time. PERFECT!
8/2/2017
Reginald M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love the remodeled facilities at the Berlin location, and the new status updates with photos via email. I will definitely request this facility if the unfortunate ever happens again with one of my vehicles.
7/30/2017
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am completely satisfied! Super communication! You have an amazing team who are nice, willing to listen, answer questions, and I love the updates email! The pictures are great and it's nice to see the work in progress!
7/29/2017
Mark G. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent job looks like the car was never hit from behind I would recommend car start to anyone
7/28/2017
Niels J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job by all involved. The whole team made a normally negative experience a positive one. The repair job itself made my car look like new again, and the level of customer service throughout the process was highly professional, efficient and friendly. I hope I never need your services again, but if I do, CarStar of Berlin will be the first people I call.
7/28/2017
Alan . VERIFIED CUSTOMER
Vehicle Make : Acura
Miguel did a great job!
Thank you for a great experience!
7/28/2017
Ramon F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
thank you for your service and hospitality and wash my car good work thank you again.Lucy Figueroa
7/27/2017
Donna G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Really appreciated the communication received from Carstar on a regular basis.. The work was done timely and thorough..
Thank you
7/26/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excellent. There was constant enthusiasm and hard work given to assist me and always constant communication whether it was phone calls or photos sent to my e-mail. Everything went very well!