Everything was great, I was updated the entire time and thank you for delivering my car
10/28/2017
Barrie K. VERIFIED CUSTOMER
Vehicle Make : Subaru
My experience at carstar was awesome across the board . I thank them for everything
10/27/2017
Tom L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vary friendly and knowledgeable staff, I like how they keep you updated on the progress with photos and emails.
10/27/2017
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Friendly, professional people, and a beautiful, clean shop. You did the work on time and it looks great. Thank you!
Sandy
10/26/2017
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a very positive experience. Everyone was very pleasant. I will definitely let my friends know about carstar and I will also keep you in mind for future repairs. Thank you all for your excellent care of my car.
Virginia cyr
10/21/2017
Catherine N. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second time working with Carstar Berlin. The staff is very helpful, supportive, and understanding!!! They really handled every possible aspect after the accident! Life is stressful, so is getting in an accident. But I was able to follow your motto "relax we'll take it from here"!!
Upon picking up my car I was thouroghly pleased and impressed with the fantastic job the technicians did!! Thank you all at Carstar for taking such good care of me, and my vehicle!! Oh my daughter loves your fish tank!!!
10/14/2017
Lawrence L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. Perfect workmanship.
10/13/2017
David C. VERIFIED CUSTOMER
Vehicle Make : BMW
I am very satisfied with your great service, high quality of work and a quick turnaround to repair my car.
10/12/2017
Patricia T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Difficulty with the estimate having wrong information, which was blamed on insurance company. After multiple calls to both, Carstar said they were the ones that changed the VIN number to obtain prices. After going to Dealership and seeing what they wanted to do, I chose Carstar. There was a tiny scuff on bumper, mechanic was fine with buffing it out. Owner was not, he wanted all the insurance money that was issued and stated the bumper needed to be replaced.
I know now why insurance is so expensive!!
10/6/2017
Ralph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second I have used Carstar. I wouldn't go anywhere else.
10/5/2017
Jazmin C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied with the service provided by Carstar Berlin, from getting the phone call to set up drop off to getting out of the parking lot with the repaired car. The staff was very friendly and knowledgeable about what they do. My car was ready days earlier than expected delivery day which was great.
10/2/2017
Debra M. VERIFIED CUSTOMER
Vehicle Make : Dodge
All CarStar staff encountered were professional and courteous.
Impressive that vehicle was finished & delivered 2 days earlier than estimated.
9/30/2017
Claudio B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! The staff were very professional starting from the time I entered the building. The technician (Miguel Alvarez) was excellent; I felt I was treated fairly.
9/29/2017
Michael A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome work. Friendly staff. Takes professionalism to the next level.
9/28/2017
Donna W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joseph was very efficient and ensured I understtod the gurantee process. The car was ready 5 days earlier than anticipated.
9/23/2017
Toby P. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciate your team going above and beyond to fix the various dents and black marks on my car that were unrelated to the work I was having done.
9/23/2017
Joan O. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a superb job in fixing my car. Looks like new again and they completed it MUCH sooner than they anticipated. Everything went very smoothly from day one.
9/20/2017
Angelique L. VERIFIED CUSTOMER
Vehicle Make : Nissan
i was very happy with my experience, i’d definitely come back again
9/16/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish I was informed of all progress. That was important. A very friendly staff also contributed to making a stressful incident feel like a team effort. I really felt like everyone I dealt with knew the stress that can come with an accident and they were sincere in their concern. The team should take pride in their work. Thanks Miguel!!!
9/15/2017
Janice L. VERIFIED CUSTOMER
Vehicle Make : Ford
Joe and CarStar staff are absolutely wonderful to do business with! The entire process of getting my car fixed was seamless. Joe took car of every detail from working with the insurance company to arranging rental car!