Alex Gaytan was very helpful. He kept us informed every step during the repair of our vehicle. We have used Bay Cities before and we have always had great customer service experience.
6/24/2023
Carole H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience from start to finish.
6/23/2023
Yolanda S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good customer service highly recommended
6/23/2023
Gina G. VERIFIED CUSTOMER
Vehicle Make : BMW
The way I was kept updated was great. The calls the texts made things go smoothly
6/1/2023
Shari T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were awesome! They replaced my entire front bumper and it only took 4 days! I had my car repaired at a different shop last year and that company took 3 weeks to paint the passenger side doors. It was so refreshing to have a shop that follows through on it's promises. When I dropped it off on a Monday at 9:30 AM, they told me it would only take a few days and I didn't believe it. But when they notified me my car would be ready by Friday, I was so so happy! I picked it up Friday and it looked beautiful. I have others I know who are having car repairs take 2-3 months and I will be telling everyone I know to take their car to Bay Cities!
5/22/2023
Brandyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for being easy to work with.
5/15/2023
Sean D. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast efficient and very friendly I will definitely be going back if I ever have any car troubles
5/14/2023
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pleased with the service, delivered car on time, and staff was very friendly and helpful with my concerns. Awesome caring team who assured customer satisfaction at 100%.
5/14/2023
Franklin M. VERIFIED CUSTOMER
Vehicle Make : Jeep
****) Fender Bender original Estimate $3,700
2) Three separate change orders increased cost to about $10,000
3) Change orders was not coordinated or approved with me, the owner
5/12/2023
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Perfect from start to finish. Couldn’t have been more pleased.
4/20/2023
Francisco C. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m completely satisfied very good work, thanks to the whole team of Bay Cities Auto Body, thanks to Alex, and the good service that the secretaries have.
4/18/2023
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Alex did a great job in all aspects of customer service.
4/9/2023
Hector P. VERIFIED CUSTOMER
Vehicle Make : BMW
Excelente service professionals job I recomen Bay Cities Auto Body 100%
4/3/2023
Shelia D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My experience was 100% pleasant.They kept me informed on every process. I would never forget this experience. And if I would need repairs again. Yes! I could trust them. Also gladly believe I would come back again. You are the best, Bay Cities Auto Body, love ???? your teamwork.
3/19/2023
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Bay Cities Auto Body for the excellent, professional work on our Camry. From the minute we arrived in the office we were treated with exceptional service. We highly recommend your work to all our friends and family.
3/14/2023
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Took took to long to get oarts.
3/12/2023
Edgar V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Isabel and Marcos are very helpful
3/12/2023
Wendolyn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and excellent customer service!!
3/4/2023
Richard E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks like a new car. Thank you for your normal great service.
3/3/2023
Albert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was mostly satisfied except the door handle should of been painted