Thanks for keeping me updated through the process.
8/10/2018
Ronda K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great and professional communication.
7/28/2018
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very courteous and the car looks new again!
7/28/2018
J M. VERIFIED CUSTOMER
Vehicle Make : GMC
Great experience. Thank you for a job well done.
7/21/2018
Jessica O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service, super helpful staff during a inconvenient time. Work looks very well done.
7/20/2018
Peter G. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice work. Very satisfied.
7/18/2018
Ciarah H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Looks great! Thank you for doing such a good job!
7/14/2018
Karen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Wayne kept me informed through the entire process. I couldn't be more pleased with the work on my Explorer.
7/11/2018
Robert W. VERIFIED CUSTOMER
Vehicle Make : Ford
Joel was straight forward & very thorough.
I really appreciate his follow through by keeping me informed.
My experience with Westside is a testament to your professional dedication to quality repair.
Well done, Robert
7/7/2018
Amy G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased with the repair to my car’s bumper. However, I was displeased with how the interior of my car was left. Everything from my trunk was strewn about my back seat, including dirt and dead leaves. There was a random broken plastic piece on the floor (that I’m hoping isn’t important?) and thick black dirt or oil was smeared on my driver’s side door interior cloth lining and I was unable to wash it completely out. I was surprised and especially disappointed because everything else about my experience at Westside was great.
7/6/2018
Peggy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You have a great team at Federal Way. Wayne does an excellent job estimating and communicating the details of what needs to be done. Scheduling the repair was easy and the time frame was according to my expectations.
7/6/2018
Anne-marie H. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great service!
6/23/2018
Keena J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I brought my vehicle to Westside because it was the preferred provider of an insurance company that I was working with due to an accident where I was not at fault. Since repairs were already being done I got an estimate for two other repairs. Ultimately I opted to have just one of the two additional repairs done. I expressed That I wanted the repair on the driver side done. I used the term driver side because I wouldn’t know which side you might call right or left. When I came to get my car the driver’s side repair wasn’t done. The repair had been done on the other side. I was so disappointed and when I went back into the shop to mention this I felt like I was pretty much told “whoops, sorry about that “ and that was it. The rep even said “ I wondered about that.” I don’t know what type of dialogue went on between my insurance and your shop and I’ll be checking tomorrow to see what was sent to them but if there was any question this should have been clarified before the work was started.
6/21/2018
Douglas F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome service; quicker than expected, accurate and great work!
5/25/2018
Cori B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic job and great customer service
5/23/2018
Jessica D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great!!!! Thank you thank you!!!
4/28/2018
Jet W. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did the estimate without an appointment, and when I took my car in, they had it done within 24 hours! Excellent service!! I will use them again! The people were also very helpful, nice, and understanding!
4/11/2018
D'aulan A. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looked great! It was all clean and was ready on time.