The young man at the front desk, Arnold, is a great representative of your company. He is professional, organized, welcoming and able to multi-task, great qualities! He set the tone for my entire experience which was one of efficiency, being assured my car was being worked on in a timely manner and every detail was being taken care of. When I picked my car up it was like new. Thank you for a great job, taking care of my car and all forms of communication. Five stairs.
Deborah F
8/26/2019
J B. VERIFIED CUSTOMER
Vehicle Make : GMC
They were very flexible when I scheduled my repair. In addition, when I picked up my truck the repair looked like it was brand new, truck cleaned and pulled right out front waiting for me. Great team at Marina auto body. Thank you.
8/14/2019
Tiffany K. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great customer service
7/26/2019
BECKY A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great team members- responsive, friendly and skilled. I've had a lot of body work done on many cars the 30 years I've been driving, and your shop is the best experience I've had. Thank you!
7/26/2019
Y Katleen. VERIFIED CUSTOMER
Vehicle Make : GMC
I wish to thank Arnold Manriquez for his personalized attention. I found him to be very professional, pleasant and welcoming when I arrived. I really appreciated that he kept me informed throughout the whole process.
As for the repair, I received my SUV much sooner than expected and it is flawless.
7/10/2019
ROBERT V. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Juan was great; he made everything so easy for us. Everyone was nice. Thanks!
6/24/2019
MARY L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Fine
6/3/2019
Kathy C. VERIFIED CUSTOMER
Vehicle Make : GMC
Always professional. A well run company.
8/31/2018
Phyllis J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service and quality of work done was exceptional.
I would recommend Marina Auto Body to anyone who needs work done on their car.
Thanks for a job well done!
Phyllis J
7/31/2018
Lynn J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed about all the emails and calls updating me about my car all through this process. The car looks great! Thanks
7/8/2018
Wendy S. VERIFIED CUSTOMER
Vehicle Make : Kia
I picked up my car today and it looked better than new!! The entire staff at the Glasgow location were courteous and professional. I was given updates by my estimator several times while my car was repaired - very quickly!! Thank you Marina Auto Body for a wonderful experience!!
4/14/2018
Plinio G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have had cars painted and repaired over the last 30 years. For twenty of those years at Platinum Auto Body in Marina Del Rey. This is the first time that an autobody does not polish and detail a vehicle that has been repaired. Moreover, Marina Auto Body only did exactly what they were paid to do by my insurance company without seeing --or trying to see-- how repairing some sections would affect the look of the others.
Even thought the staff had told me on Friday, October 13, 2017 that the car was ready, because there was an financial error on Marina Auto Body's side that I owed a deductible and had to get my insurance to call you, I picked up the car on Monday october 16, 2017 and found the hood and the back part of the car very dirty. Really?!?! I had to "scratch with my nail debris that had been stuck onto the paint of the hood and tail and then "polish"the area myself to make it look better so that it matched the newly painted front and back fenders.
Moreover, there were "visible' chips right along the new part that replaced which made the chips stand out even more. After my observation, the attendant brought out a small bottle of matching paint and began covering the chipped areas which then made a huge difference in the appearance of the vehicle.
Did they do the work, it appears so. Did they do work so that I go out and tell my friends that Marina Auto Body did an amazing job? No.
Thankyou for allowing me to voice my opinion.
Plinio G
10/17/2017
Annette G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marina auto body is so professional!
I loved the email updates and personal calls.
The car is beautiful ! Thank you for a perfect job.
8/11/2017
Priscilla A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I really liked the customer service that I received.
7/25/2017
Bryan J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great at Marina Auto Body. John and the staff was helpful, courteous, and communicative. I would definitely go back.
7/24/2017
Dean F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the damage was so smoothly repaired, it looked like a new truck
7/22/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'm really impressed with the extra mile you guys went to correct a lot of minor issues I didn't see as pressing. I feel like I got a new car! Thanks so much
7/18/2017
Penghui L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks s for the fast repair and nice contact!
7/17/2017
Ronald E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service and assistance from Matt and Neil.