I don’t have time to go through the details, it was not an ideal situation for me, the insurance or Marina Body, in the end we came to an agreement. What was irritating was when I got the car back, the inner trunk trim pieces where not put back together properly, also a couple of lower covers around the rear wheels where not snapped back into place
5/6/2023
Lindsey S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Coolant is leaking. This was never a problem before the repairs.
5/4/2023
Juan Carlos. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good job!!
3/31/2023
Alan A. VERIFIED CUSTOMER
Vehicle Make : Honda
Poor customer service. Bad communication with client. And sub par work.
2/27/2023
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and coordination with the responsible party's insurance company, rental car logistics and timely repair.
2/12/2023
Willie G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I believe I submitted a response previously. I am completely satisfied with my vehicle. Marlene and Ivana were wonderful as were the mechanics.
1/23/2023
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very nice and kept me posted on the progress.
1/22/2023
Nicole B. VERIFIED CUSTOMER
Vehicle Make : Toyota
????
1/9/2023
Caryl P. VERIFIED CUSTOMER
Vehicle Make : Fiat
i wrote a long thing and your system wouldnt take it
11/20/2022
Joshua L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks good!!
11/2/2022
Eileen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
In spite of the 7 weeks it took to repair my vehicle (which could have been due to supply chain issues in obtaining parts), I was absolutely delighted to see that once my 2010 SUV was returned to me, my thought was that it never looked better. They even cleaned the car thoroughly inside and out.
I was also impressed with the professionalism and friendliness of the front office staff in the Marina del Rey office.
I would definitely recommend Marina Auto Body to friends and family.
10/23/2022
La Taunya. VERIFIED CUSTOMER
Vehicle Make : BMW
Hello, service was excellent! Marlene was very professional, courteous and informative. She kept me updated on the status of my car and was able to answer all of my questions and concerns.
10/16/2022
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
still waiting for the headlight which has taken an eternity
9/19/2022
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt and Juan were both very helpful and kept us in the loop of what was going on with the repair of our vehicle.
9/19/2022
Lucille C. VERIFIED CUSTOMER
Vehicle Make : Subaru
small repair was handled quickly and efficiently.
staff is friendly and helpful.
would recommend to anyone needing repair work.
9/18/2022
Allysa G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Went went to Inglewood location. Marlyn and Norm were amazing! Car looks like nothing happened and new! Was first accident so I didn’t know what to expect with what the repair would like but looks just I as bought it. No complaints and would highly recommend!
Also they cleaned my car inside/out before they returned it! Another plus!
9/8/2022
Lauren T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am 200% happy with the service of MAB LAX and on the results of my car repair, and I am truly grateful for Norm Larson and his team Marlene and Juan and the ones I had not had direct contact with at the shop. They are each awesome people and I couldn’t recommend a better place. Thank you for making my car like new! Thanks so much especially to Norman!
Lauren T
8/13/2022
Sherri B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were great in keeping me updated of the status. And the work that was done is impeccable. I have used Marina Auto Body before and when this accident occurred, it was my preferred auto body shop through AAA