Appreciated the patience and kindness, thoroughness in keeping me informed about status of repair of my car. Had many challenges with communications from my insurance company. Service King cooperated totally in resolving the issues. Thank you
10/5/2016
Justin R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Service as exceptional. Terry was fantastic and extremely friendly. Customer service goes a long way during a stressful time. I plan to use Service King for future repairs.
10/5/2016
Douglas R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Every thing was great from the receptionist, appraiser to the timely completion. Very satisfied with the experience.
10/4/2016
Steven W. VERIFIED CUSTOMER
Vehicle Make : Honda
I rated you on your Facebook page. Thank you for such Outstanding service!!
9/30/2016
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. Terri clark was very friendly and eager to please. Made a not so fun situation enjoyable and easy.
9/25/2016
William R. VERIFIED CUSTOMER
Vehicle Make : BMW
The customer service at the front desk was very attentive. I like the fact that I was informed, by text messages, periodically about my vehicles progress. I am satisfied with the work done on my vehicle. Thank you
9/22/2016
Jonathan A. VERIFIED CUSTOMER
Vehicle Make : Ford
Teri made the whole experience as enjoyable as possible and took on responsibility to deal with rental and insurnace challenges. I believed the Jesus was the amazing estimator was fast and easy. Great experience over all :D
9/22/2016
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service- thank you!
9/18/2016
Mechaelle W. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the hard work you did and keeping me updated as to the progress of the repairs. Getting my car home early was a great surprise! Thank you!!
9/11/2016
Radhakrishna R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Impressed with excellent and timely service
Would recommend to friends
Rebbapragada'
9/9/2016
Mary G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Teri is incredible! She is the epitome of excellent customer service. She is the "service queen"! The gentleman (I believe his name was Richard) went above and beyond at the end to make sure we were satisfied...and the driver who delivered our car was extremely courteous ....in the end the car looks amazing and we are very happy customers! Thank you, Mary G
8/25/2016
Thomasdiane L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love the friendly ppl. Just not happy with lack of completion. ****. A trim piece was badly scratched in accident, not noticed. 2. The detailer was TERRIBLE, stains left on carpet. Car still very dirty, didn't even clean windows. 3. The van was really low on gas (below E, yellow light). 4. Front end not alligned, tugs right. 5. Sonar not working properly. I was told it was checked out and working. Front sensor was involved in accident. 6. Leather on seat was damaged due to their clean up, and not told to Allstate. Horatio promised all these things (accept gas) would be remedied.
He doesn't know about Sonar and Front end tug yet.
8/23/2016
Kristle B. VERIFIED CUSTOMER
Vehicle Make : Honda
Service King in HB has an amazing, trustworthy, and friendly staff! Teri, Richard and the others were there for me during the entire month of having issues with Allstate. I sincerely appreciated their honesty, and keeping me updated every step of the way. That team goes above and beyond for their customers! 5 ????? + rating for these guys!
8/20/2016
Michael V. VERIFIED CUSTOMER
Vehicle Make : Scion
Great team!! I'll be back. Hopefully not soon though.
8/8/2016
Henry M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Superb customer service. Courteous staff on time and on budget. Highly recommend the shop for any body shop repair.
8/6/2016
Maribel R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for keeping up to date on my vehicle. Teri, Richard & Jose are all very curtious! Great people to work with! The only negative is my CD player is still not working and my car was delivered clean but almost empty on gas. ???? Overall I am still satisfied ????
8/6/2016
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were very efficient and kept me well informed. Thanks for making an otherwise difficult experience so positive. I would recommend your company to anyone who needs repairs.
8/6/2016
Kris J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Was told twice that brake problem with my car would be diagnosed. That my car would be taken to another facility to be diagnosed. No diagnosis was preformed. I Have to take make car elsewhere to have them check the brakes.
8/5/2016
Richard M. VERIFIED CUSTOMER
Vehicle Make : GMC
The service and quality is always A+. I highly recommend them. Second time I've used there service, the staff is wonderful.