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Real Reviews from VERIFIED CUSTOMERS
Babak D. VERIFIED CUSTOMER
Vehicle Make : GMC
They said work be done in 7 days, they delayed and it took 14 days
9/23/2016
Janis W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service, very nice people
9/17/2016
Dwight H. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service, from start to finish. Jesse and the others in the office were courteous,professional and helpful. The finished repair was flawless. My Yukon looks great. Never know it was hit. Thank you!
9/12/2016
Brad N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Took 12 days for a scraped front bumper, seemed a little long. Overall great job.
9/9/2016
Rodrigo S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for being consientious and detailed on making sure my truck was fixed right the first time. I understand the demand for your sevices and the amount of work and stress that that creates in all of you, so I appreciate your dedication and customer oriented attitude, courtiouse and friwndly. Thank you all at Sevice King!
9/9/2016
Leonard D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service ! Laura was excellent !!
9/3/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks for the work and for doing it so fast. It's greatly appreciated
9/3/2016
Sally A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your team did great job i'm so happy with my car looks great and feels the same way
9/2/2016
Bob M. VERIFIED CUSTOMER
Vehicle Make : Audi
Work was done on time and quality of work was very good
9/2/2016
Cheryl R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody at Service King in Laguna was super friendly on every interaction. I just love the the little text messages I received about the progress of my car.
8/27/2016
Steven M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The chrome stripes on my fenders are still not fixed after more than two weeks. The delivery date for my completed vehicle was a Friday but the person who does the chrome strips didn't show up. On Monday he showed up but did not have the materials. I was assured by the manager (Antonoi) that he would look in to it and have it resolved by the end of the week. He told be he would keep me posted on the progress. The week has come and gone without a single contact from anyone and the work is still not done. It was PAID for and then never completed.
8/20/2016
Regina E. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the progress updates via calls and texts.
8/20/2016
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was great. I can't imagine the process being easier for me. Thanks.
8/16/2016
Irving D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job..gteat people..great place..
8/12/2016
Anthony K. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse took care of my car and it was best experience. Many thanks to all who worked on my car.
8/7/2016
De A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I ama staisfied with the service. A bit regular update and faster service would have been appreciated. But the quality of work is really great ! Thanks Arton for his help in several occasions!
8/6/2016
**** F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stephen was great at guiding me thorugh the whole process at the Service King in Laguna Hills. He was very thorough about what parts and services were needed in order to fix my vehicle. He called me many times to personally let me know what phase of repair my car was in, which I really appreciated since that showed he cared as about his customers.
8/6/2016
Karen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terrible service. Work not completed. Jesse is a horrible case manager. Antonio had to step in and try to make things right. We'll see what happens. I would hope the repairs that were not completed would be comp'ed but I doubt it. Was offered a gas card ..... Not really goodt ienough but I guess that's all that can be offered for not completing work. I have no intention of using Service King in the future and will never recommend them.
8/6/2016
Kaitlynn O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Repair was done well, I was kept up to date with the status of the repair. Thanks
8/5/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve is top notch - very unusual for a car repair shop
8/5/2016