Everyone was so nice and helpful, even when I hAd to call to find out how to start the car cuz I forgot. Thanks Service King!
1/13/2018
Viet P. VERIFIED CUSTOMER
Vehicle Make : Honda
Your text system with the updates and status is very good. You got the car fixed prior to estimated completion date and we appreciate it very much. Thank you for the good service.
1/12/2018
Caroline G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was excellent I was kept informed of the progress and the job was completed perfectly
1/11/2018
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very good
1/11/2018
Brian P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks good. Thank you!
1/10/2018
Carita M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I truly felt informed at all times, with regular updates. Jesse was my contact and had excellent customer service...I felt like I was his only customer! I know he had many other customers as they were so, so BUSY! This confirms and validates my changing my car insurance to AAA this last year. Thanks Service King and AAA.
1/8/2018
Frances P. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept informed every step of the way.
1/4/2018
Kim P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott, service rep was very courteous and professional, updated me consistently on how the repair is progressing and advance notice on expected completion, much earlier than I expected. I like how u coordinated w/ car rental Enterprise, making it easy.
Many thanks, I would recommend to anyone! Excellent.
12/28/2017
Norris C. VERIFIED CUSTOMER
Vehicle Make : Volvo
The body work was super. We are completely satisfied.
However our car was completed Friday, on Saturday we were called to pick it up.
Upon our arrival, we only Then found out your office personal
didn't do ANY follow up or checking on the particulars
The deductible was waved by AAA claims agent. This was stated upon drop off. So Saturday 10 days later were picking up the car but NO can do they couldn't verify the deductible was waved. I ask you is that the time yo check???
I say NO!!!
Your office personal needs to do a better job.
12/19/2017
Diane N. VERIFIED CUSTOMER
Vehicle Make : Isuzu
Everyone was friendly and helpful. Answered all my questions. They kept me up to date with texts and calls. The car was done when they said it would be. Thanks again.
12/16/2017
Alice W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jesus was very professional and efficient!
12/16/2017
Tony Y. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was ready ahead of schedule. They kept me apprised of the work via text and phone message. I felt was always kept going in the loop. I am extremely pleased with the results. Thanks!!!
12/14/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work and done is much less time than expected
12/10/2017
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly service. Excellent job all around.
12/2/2017
Francis R. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great service
12/2/2017
Debbie K. VERIFIED CUSTOMER
Vehicle Make : BMW
Good job was done by all.
12/2/2017
Christian A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There’s appears to be some lingering issues I will need to bring my car back in for.
11/30/2017
Chris J. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciate the app/text updates and phone calls, answered all questions.
11/25/2017
Joanne T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Completely impressed with the entire experience at the Laguna Hills Service King. I am a returning customer when the facility was Caldwell and my service person was Jessie. So pleased to see Jessie is still with Service King. Robert helped me with the recent repairs and the service from the minute I made the initial call was professional and personable. Robert kept me updated all along the way and had my car finished 2 days before originally estimated. My car looks beautiful and I am completely satisfied and will highly recommend this facility to anyone I know needing collision repair. Thank you fir the first class experience.