Service King Oak Forest

Very courteous staff. Would highly recommend!!!

Timely and excellent service.

Seems to be a lack of communication between the workers at the front desk. When we dropped off the van for repair we informed them that we would not be back in town for 10 days. So this was a perfect time to leave the van for repair and not have any concerns on length of time for the repair to be completed. After repeated calls from Service King that my van was ready for pickup, while out of town on vacation, we got home and went to pick up the van. Found that of your 8 step repair process the final reassembly of the vehicle had not been completed, the quality assurance certainly could not have even been done and the vehicle most definitely was not ready. All after 4 phone calls to us that the van was ready for pickup beginning 5 days before our return to town. Final detailing was not done; fasteners and screws on the drivers side front and rear wheel wells were hanging loose and/or missing; the molding on the driver's door was not properly affixed to the door and the door handles on both the driver's door and driver side sliding door had not been repainted along with those body panels and stood out like a sore thumb. Mike the service manager did rectify the issues and supplied us a free rental car for the additional 2 days it took to repair in consideration for our inconvenience. So ultimately were are satisfied with the repair, but not necessarily the process. I trust that this will instill better communication between your staff members and increase focus on quality control. Lastly, thanks for the full tank of gas! That was a nice touch and very much appreciated. Ray Tarantino

everything seems fine. When I noticed a problem with the trunk they immediately took it back and fixed it. Everyone was very helpful and friendly.

Appreciate the honesty, concern, and referral for towing service.

The car came back really clean and on time. Thank you

The updates you provided as to status on my car repair were much appreciated. I would recommend Service King to my friends as being an oustanding car repair facility.

Wonderful customer service.

Fast. Professional. Ease of communication. World class service. High quality work. Will definitely recommend ServiceKing to friends and family.

Great service. Will recommend you always.

Great service!! Friendly personnel!!

The body work was done very well. There was a mixup and the windshield wasn't repaired, but a plan to have that remedied is in place.

You guys were very prompt in returning my car. Updated constantly.Very professional.

Thank you for keeping me posted on the status of my 2009 Jeep Liberty!

Everyone was kind and the work was done quickly. I'm happy with the results.

Everyone I spoke to was very friendly and also very helpful. I would definitely return to Service King. Thank you

Everyone was great...very helpful in letting us know what needed to be done. I really appreciated the daily update I received. I is a great business policy to do that. When I picked up the car all work done was perfect. Job very well done

Everyone on the team was very helpful, friendly and knowledgeable. Nice job Service King Team in Oak Forest!

Great job

Mike was very pleasant I appreciated how he kept me informed and followed up afterwards to make sure I was completely satisfied with the repairs