I am 100% satisfied with the warm and welcoming personalities of the staff. They were ready abd willing to help me through the process and assure me of the quality of their work in their individual positions. I enjoyed the constant communication with updates throughout the entire process. I have never been to an establishment such as service king and I will recommend their services to any and everyone I know!!
12/25/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Luis was great kept updating besides the text I was getting my parts were back ordered and he really pushed the vendor to get them.
Great job
12/23/2016
Preston L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Completely happy with the end results of my car being fixed,the staff were great Luis the service tech is a great representative and communicated well no problems when my car was finished,thanks SERVICE KING!!!
12/23/2016
Sanford W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
We had work done there before. When you find a good place for service you come back. The customer service is the best I have experienced. Our representative who followed through with updates and was able to answer any questions that came up.
Thank you for the fine work and personal service.
12/18/2016
Mary Jane. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The one piece of feedback I have is regarding the time estimated for repair. Although we were very pleased with getting the vehicle back a week earlier than first estimated, it would have been great to get an updated timeline on the repairs.
I really appreciated the text updates though
12/17/2016
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service is amazing and I am very satisfied!
12/16/2016
Ron R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and quality work.
12/11/2016
Irvina S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Service was excellent. Staff was considerate. However, my alignment is still off. I called and reported my concerns they assured me the repairs are under warranty so I will be returning to the shop on Monday.
12/10/2016
Nelson V. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work wonderful service advisor
12/9/2016
Charles S. VERIFIED CUSTOMER
Vehicle Make : Buick
My car was a mess, Service King restored my baby back to its original appearance. I've had the car for a couple of days and so far no complaints. Good job Service King.
12/9/2016
Otha And. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer and does exceptional work in a timely manner!!!
12/9/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
Really appreciate the constant communication, updates etc. Also, thank you & your team for going above & beyond to make the final results just right.
Your professionalism shows in your work
12/3/2016
Mary F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your secretary who greets everyone is a gem. A real diamond in the rough. She knows how to defuse potentially bad situations. Give that young lady a raise or at least a bonus. Thanks for taking good care of our Prius.
12/3/2016
Oleg P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Absolutely satisfied!
12/1/2016
Celestine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
superb customer service. It's terrifying encounter was very professional informative. The quality is great especially appreciate the grooming get into my car. my car looks brand new
12/1/2016
Yousef H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service, I am very pleased with the job they did fixing my car. Great people to deal with as well. Thank you !
11/30/2016
Carrie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hey kept me appraised of what was happening to my car and when it would be done.
11/25/2016
Debra K. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent job and professional individuals to work with.
11/24/2016
Mark T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Don't like having the call center contradicting what was already discussed with the people I was dealing with at Oak Forest.
11/22/2016
Amy P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very happy with the constant communication of anything changed.