Service King did an excellent job in repairing my car. They kept me updated daily about the status of my vehicle. The customer service was great as well. Mark and Alexis are great at their job.
4/2/2018
Lorena O. VERIFIED CUSTOMER
Vehicle Make : Honda
From the reception to estimate the process was efficient and friendly. Everyone guided me through the process and accommodated changes seamlessly. I would highly recommend Service King!
3/29/2018
Kathleen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service from the atmosphere, customer service and repair itself. I would highly recommend.
3/24/2018
Courtney B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept well informed about the status and progress of repairs.
3/21/2018
Kim G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent staff and service. The quality of the work is outstanding and very professional staff.
3/21/2018
Ana B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything turned out great!
3/21/2018
Susan R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Andrew was awesome ... great communication from all
3/21/2018
Johnny H. VERIFIED CUSTOMER
Vehicle Make : Honda
Was great very professional
3/16/2018
Karen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was ready before date stated. It loiks good. Like the warrenty.
3/14/2018
Ann B. VERIFIED CUSTOMER
Vehicle Make : Honda
I asked for an estimate on pre accident damaged I had on the car . I was given the estimates via email but never followd up on . I decided not to do the repairs but was never contacted re that request.
3/12/2018
Leroy W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Never having to deal with body repair before, I was expecting a hassle. But I was very happily pleased with the smooth seamless process, no hassle whatsoever. I appreciated the staff, the updates, the ease of getting a rental car and getting a sparkling clean repaired car. Thanks.
3/11/2018
Albert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate your team doing a great job! The text updates are very useful. Thank you!!!
3/10/2018
Matilde A. VERIFIED CUSTOMER
Vehicle Make : Honda
Service king has great customer service, staff is very friendly.The minute I walked in I was greeted by a young lady by the name of Amie also service advisor Mark is very knowledgeable, he guided me thru the process & told me that my car would be ready in a few days and didn't fail. I also want to thank the Manager Alexis For his help. This shop has great employees and I would definitely refer to my family and freinds.
3/9/2018
Crystal O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was my first time using Setvice King.They are professional, very skilled and kind.I will recommend and use them from now on. Thanks to Andrew and the entire team. You guys are awesome!
3/9/2018
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
This has nothing to do with the quality of the work, which looks good or the courtesy of the employees, who were polite. I used Service King because State Farm said they were a partner and I live a few blocks away. From the time I called to schedule bringing the car in to when I got it back was almost a month. It took almost 2 weeks to get an appointment to bring the car in, and then two weeks for the repair. I've had work done in the past in a week at other places from start to finish. When i got a text saying it was going to take 2 weeks (no call or explanation) I called and was told it wouldnt take that long, but then I continued to get texts with the same date. When i called to find out what was going on, no one came to the phone to talk to me about why it was taking so long, I was just informed it would be ready on the date I was originally texted. I was paying for a rental every day the car was in the shop and it ended up costing me about twice as much as I expected. I definitely would not go back due to the excessive wait and the lack of communication.
3/8/2018
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Tesla
Everything was great with one exception. The repair looks perfect. Completed 2 day’s prior to the officially promises date. And the care was returned cleaner the. It’s been in weeks!all great.
My only complaint, albeit minor, is that despite being told by Andrew, responding to two update texts requesting and asking someone who called yesterday, the car was never charged the entire time it was there.
Tesla recommends that whenever possible the car be plugged in when parked. I suspect this is more of a profalactic measure to guard against long term parking situations where you return to find the battery is dangerously depleted. However, I was assured it would get some charge time while it was there.
3/7/2018
Mary Catherine. VERIFIED CUSTOMER
Vehicle Make : GMC
We were very pleased with the customer
service at Service King.
3/5/2018
Kevin F. VERIFIED CUSTOMER
Vehicle Make : Ford
Andrew Was Great!!
3/5/2018
Iuliana S. VERIFIED CUSTOMER
Vehicle Make : Audi
Very good customer services.I want to said Andrew is so professional, so happy with work, everything was done well on time.I recommend everyone to trust this company.Thank’u very much, you’re the best!
3/4/2018
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had an sress free experience with Servic King repair shop . My car was done by mechanics that knew what they were doing....Great excellent job ???????? !