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Real Reviews from VERIFIED CUSTOMERS
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was amazing! Everyone was extremely friendly, helpful and very professional. All of my questions were answered and needs were met. And, my car looks brand new! Thank you!
4/29/2015
Mary P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It was done on time. I was in and out quickly. Tom was especially nice to deal with. I have already recommended you to a friend.
4/29/2015
Shirley F. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent Service! Seamless! Great staff and excellent customer service! We are so pleased with how our car was restored! AAA rating!!!!
4/26/2015
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great work.
4/26/2015
Jamie M. VERIFIED CUSTOMER
Vehicle Make : Dodge
It felt like a small family business everyone was nice the work was great very happy
4/26/2015
Samantha B. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved the updates professionalism and results on my car! I will definitely recommend you!
4/25/2015
Mike K. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Tom did a great job explaining the estimate and options. Also the car looked great after completion. Mike K
4/23/2015
Anna B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service,and completely satisfied with the timely manner in which it was handled. Thank You
4/21/2015
Terri M. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was professional and quite timely. My car is as beautiful as when I drove it off the showroom floor! Thank you for a job well done. I am very satisfied.
4/11/2015
Richard F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Honestly the best experience I've ever had regarding a situation like this. If I had any criticism I would relay it. But the quality and turn around was incredible. They knew I needed my truck back asap. They kept me informed daily and had truck back in an unbelievable turn around time and it was perfect. Will definitely come back. Thanks Tom.
4/11/2015
Jim D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone that I came in contact with at the Tinley Park location was very professional, the young lady at the front desk, the office staff and especially the Manager Matt made me fell welcome and that my vehicle was in good hands. They were very accomodating with explaining the procedure of how my car was going to be taken care of. I will tell anyone that if they want their vehicle taken care of that they should take it to Service King in Tinley Park.
4/6/2015
Joan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Having a problem that is getting worse with a corner of the back bumper that was repaired.
4/4/2015
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys did a wonderful job
4/3/2015
Kaitlin M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was extremely friendly and timely. They called me wth updates as they were happening and let me know what was going on with my car. I am incredibly satisfied with the way my car turned out and the services they offered me. I would most definitely come back for another repair- if I need one.
4/3/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Ford
From Bridget at the front desk, to Tom U. and the repair team, all performed to the highest levels expected. Kept me in the loop an all progress. Truck was done on-time and for the estimate provided. Would recommend.
3/2/2015
Maria G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tom and Bridget were particularly helpful. Tom went over and above what's expected since Larry, the original estimator outright shut down my request of buffing the rear portion of my car where there was a tiny scratch. Larry said it can't be buffed, and it's not part of the actual work. Tom tried his best for me and that made me very happy.
3/1/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I don't know how you could improve it .from the phone call to begin with , to picking up my car after the word , it was completed ,to getting a rental car there and leaving it when I left, all the people wre professional . it was an awesome experience that I gladly don't have to use very often, but in the future I know i know ill be going to cental collision! thanks again Tom
2/25/2015
Carol L. VERIFIED CUSTOMER
Vehicle Make : Toyota
People were great. Kept me informed. Friendly. Car looks great. Always do a great job. Would recommend them to anyone who needed their car body repaired. I wish every business were as concerned for their customers.
2/19/2015
Matthew T. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for bringing the rental car to your location
2/18/2015
Courtney D. VERIFIED CUSTOMER
Vehicle Make : Audi
Very disappointed this time around. Went to pick up my car today which has been done for over 3 days and as soon as I started my car my warning light came on that said my rear lights were out. That was the area of the car they were working on. Those lights should have been checked before they even said my car was ready. Plus, how did no one notice the warming lights when they test drove my car, took it for a wash, and pulled it back into heated garage? Them I had to wait there for almost an hour while they tried to figure out what was wrong. The manager should have come to apologize to me and explain what happened but instead he sent the front desk receptionist to tell me that they needed to keep my car another day. Like I said, very disappointed how this entire situation has been handled. I have used Central Collision at least 5 times and never had any problems until today. I hope they compensate me for my inconvience.
2/17/2015