Service King Tinley Park

My check engine light came on when I drove away half of a mile on Dec 27th 2016. I turned around an took it back. Tom at Tinley Pk location took it for a drive. Tom seen the check engine light on as well. Tom took it back to the service dept. They managed to correct the problem temporarily. Dec 28th 2016,at 10am my jeep started up and cut off. I started it back up and to my knowledge the engine light is back on and my jeep is dragging and pulling with a smell of burning oil. I am goinamto contact my State Farmeto fugure iut where do we go from here.

Kept me informed, was done before scheduled time. Job well done. Thank your

I greatly appreciated the phone calls and texts informing me on details pertaining to qhat neefed to be done, and when the vehicle would be ready for pick up.

Great service! Stafff is great!!

Everything was completed like new and the car was delivered back cleaned and spotless

Loved the texts about how the work was progressing. Finished work was excellent.

Work & service is great.

Excellent communication and service!

My vehicle was completed ahead of schedule. Great job!

They do great work!id tell anyone to have their the best

Everyone was so helpful and so very knowledgeable. Yom was great. We are so grateful and it was done so fast. GrwT service thank you

Everything was done on time and in a professional manner!

Tom customer service was outstanding. His team kept me informed e Rey step of the repair. Vehicle was returned 3 days before or was due back

Service has been exceptionallly professional right from my initial visit to Service King to have my damage assessed to the final visit. Rachel at the front desk was enthusiastic and genuine when she greeted my husband, my son, and me as we walked into the shop. I stress this because we were set to check two other sources before making the decision for the repair. Some time later that afternoon, we stopped in at another shop. There were two people working at the front counter. They were both looking down at a sheet of paper. They both looked up at us and then back down to that piece of paper-never uttering any hint that a greeting was going to happen. Eventually, one of the people, a woman asked us for our paperwork, told us to have a seat and that someone would be out to check our car. I told my husband that I had made up my mind already for the repair choice-Service King. I didn't even want to check out a third place. Then, Nick, our service advisor, gave us the same A customer service. Smiles and authentic feedback were never short with him. He answered every question fully. Each time I spoke to him on the phone, just like with Rachel, I could hear him smiling as he spoke. They represent Service King very well. Lastly, my car was ready one day earlier than they quoted. I was even assured that my car was "happy" there after I'd left it in their care! The updates are fantastic because I was never "in the dark" about my car. The texts and phone calls are a great example of technology gone well. I feel great about our decision for Service King!

Will continue using service when needed

You exceeded my expectations... thanks!

Service was excellent and timely! Quality of workmanship was excellent also.

You guys did an awesome job. The fact that you kept in contact with me through the whole process was awesome.

So far so good thank you again I will let you know when a few months

Great friendly shop!!!