The van looks great. The texts and calls with progress updates were helpful, as well as the easy process with getting the loaner car right there. Thanks!
2/10/2019
**** S. VERIFIED CUSTOMER
Vehicle Make : Acura
At this early stage, all seems well. I would like to take a better look at the front license plate frame because it seems a little crooked. I don't want to look at it in the cold, it is not easy as this car is parked outside,
2/10/2019
Philip L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service, friendly staff.
2/10/2019
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Rich did an amazing job!
2/6/2019
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
This is the third time I’ve used Service King in Mokena, and they are friendly and have not disappointed at all. Their service is great!
2/3/2019
Fr Joe. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was excellent. I could not have met more pleasant and accommodating staff and personnel. Communication was tremendous and the insurance was handled beautifully. So that part was effortless, painless and actually enjoyable.
The actual repairs not so great. While the front bumper piece fits great the hood does not fit the front of the car. Not sure if it’s a new hood or when the original hood had to be reworked but the sides and end of the hood near windshield seem to fit great, but the front of the hood sticks out like buck teeth and the gap over the rest of the car is pronounced enough to stick your fingers through.
Lastly, I failed to ask to have a back quarter panel paint touched up. My fault. But had someone asked about it I would have jumped on it and had it painted while the front was being painted. Again my fault but a quick question about other repairs would have been great.
2/2/2019
Mustefa Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Interior still stained but I got a voicemail from the shop manager who said I can bring back my vehicle for another cleaning. Very satisfied with the service.
2/1/2019
Carlos Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
1/30/2019
Suzane B. VERIFIED CUSTOMER
Vehicle Make : Nissan
They made an unfortunate situation better. This staff was friendly, the communication was clear and the repairs look great,
1/26/2019
Anita F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always great. Vehicle done before expected. Only place that I bring my cars to.
1/25/2019
Mike D. VERIFIED CUSTOMER
Vehicle Make : Ford
An amazing experience! Thank you for taking such great care of us and our car!
1/24/2019
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very well run shop
I got up dates of progress and all the staff were great
Very happy thanks for all you did
1/18/2019
Colleen K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jennifer was great to work with
1/17/2019
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Honda
Door handle had some extra clear coat(white showing)
Guy had some rubbing compounds came out rubbed it . Seems fine corrected
1/17/2019
Joanne N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with Service King was excellent. The staff was very helpful and kept me updated . I wish all businesses were like this. My car looks great
1/16/2019
Alfonso V. VERIFIED CUSTOMER
Vehicle Make : Mazda
They went above and beyond with the work they completed for me and they did it in a timely fashion.
1/12/2019
Nichole B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very kind and easy going people. Great service and quick! Love that my car was clean and that they kept me informed about my cars progress the whole time. Felt at ease and worry free with Service King! Thank you again! Car looks perfect
1/11/2019
Maureen G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Although it has taken so long, for which I apologize, I AM grateful, in particular, to Jennifer. Why? Well, as I wrote at a time when I wasn't (then) satisfied:
[I appreciate your patience] "and every effort you're making on my behalf.
You do Service King proud, Jennifer.
Feel free to pass that up. ;)
I hereby do.
Please ensure Jennifer receives recognition before her peers and every reward available to her for her exemplary customer-focused service.
JOYful New Year, all 'round!
12/31/2018
Susan C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jennifer and Don were absolutely wonderful! They were very informative and helpful. The work on the car was very professional and done quickly! I would definitely recommend Servic King.
12/22/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Honda
They do an outstanding job staff is professional and caring and want to get you back to you’re car before it’s little bump as quickly as possible. They’re great.
Mark