The customer service was fantastic. I didnt have to worry at all. Jack C. Made sure my repairs were astounding and done five days ahead of schedule. I am completely blown away by how Fix Auto staff turned my negative situation of having my only vehicle crashed into and deemed undrivable, into a very positive experience. They are truely great at what they do. I will recommend Fix Auto to all my friends and family.
3/12/2016
Kevin F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very happy that the car looked so good and quickly done!!!
3/12/2016
Rachel C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Truly couldn't have asked for a better experience. The staff was gracious from the moment I walked in. Hernan was a pleasure to work with. He was always available and kept me informed during the entire process and made sure I understood everything completely.
3/11/2016
Nina B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best service I've EVER received from any auto service business. I would highly recommend Fix Auto and their amazing service staff to anyone in need of auto repair. Jackson and Maria deserve a bonus or raise!
3/10/2016
Sonya L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service & follow up throughout process. This is the third time I have used this shop, it was Import Auto previously and I will never go anywhere else. Thank you so much, you made a difficult incident easy to endure.
3/2/2016
Jordan H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Seamless experience, thank you!
3/1/2016
Miroslaw I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic job
2/26/2016
Judy D. VERIFIED CUSTOMER
Vehicle Make : Lexus
From start to finish, Fix auto were very professional. Customer service, Maria/Margaret and expert Hernan were exceptional. I also received updates in the form of text keeping aware of the status of my vehicle. When I received my car back from Fix auto I didn't recognize that it was my car because it looked like new. Thank you Fix Auto!!!
2/24/2016
Tracey N. VERIFIED CUSTOMER
Vehicle Make : Scion
I am very happy and satisfied with my Fix Auto Chicago experience. The service was excellent and the staff were all wonderful. The repair was quick and the quality of it was great. Thank you for the great experience.
2/21/2016
Jill R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The customer service was exceptional. The frequent text updates on the progress of my car, the courteous interaction I had with everyone on the phone and returning my car to McGrath Lexus for my ease of pick up was all well above expectations. Thank you
2/19/2016
Katherine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and the workers were extremely professional!
2/18/2016
Donald M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I thought all aspects of your handling of the repairs of my vehicle were beyond reproach. I was especially pleased with text message updates!!!
2/17/2016
Sanford B. VERIFIED CUSTOMER
Vehicle Make : Lexus
When McGrath called on Wed the 10th to say my car was back I told them they had The wrong person-- my car wasn't supposed to be done until tuesdaythe 16th!!! That's what I call under promising and over delivering!!
Car looks good so far
Sandy Bredine
2/15/2016
Camella S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Maria is the best!!!!
2/13/2016
Kevin Y. VERIFIED CUSTOMER
Vehicle Make : Honda
The best repair place I have experienced EVER friendly and skilled people who go beyond the norm to satisfy the customer!!
2/12/2016
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff at Fix Auto from day one made me feel confident my car was in good hands. I didn't have to call you guys at all because I was updated periodically rather it was with a email, text or phone call. Hernan was a great very kind and friendly. I appreciate everyone for their hard work.
2/11/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Dodge
After bringing my truck in for repairs, Ira and the entire staff took care of me and my truck with the upmost care, respect and professionalism. Their care and consideration went well and beyond. I want to say thank you so very much for how well and respected I was taken care of. Thank you so much again!!
2/9/2016
Hernan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The best
1/31/2016
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Acura
They did a very good job on my car with quickness and efficiency..if you have a luxury vehicle and need a body shop u can trust.fix auto is one of them..
1/27/2016
Annetta H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for completing the job in a timely matter, and keeping me updated during the process. Job well done.