Juan handled our repair & we were very satisfied with his service. From the very beginning, he explained in detail what were the repairs & a time frame needed. We were updated constantly on the status. It was truly top notch customer service.
9/18/2016
Leslie G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Juan was great. He explained everything to me and kept me updated regularly about the progress of my car through text messages. Everyone was very nice.
9/17/2016
Oksana R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wow!!! Absolutely the best body shop experience ever. Thank you Jack, Maria, Hernan & Juan for making my Lexus like brand new.
9/16/2016
Danielle R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went very smoothly, the car is in great condition after the fix and was finished in a timely manner. I was consistently kept up to date with the status of the repairs and the car was finished exactly when I was told it would be with no delay. Great job Fix Auto!
9/16/2016
Jack L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service!!!
9/16/2016
Sherren L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks like accident never happened. One small observation, not a complaint: It would have been nice if the windshield had been cleaned.
9/16/2016
Elena U. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were great! Hernan was very professional and a pleasure to deal with.
9/14/2016
Alton T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was courteous, professional, and friendly. The repairs were quick and good. My experience with fix auto was great.
9/11/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Juan was excellent.
And all the other staff too
9/11/2016
Pearl T. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job on my repair
9/8/2016
Marilu M. VERIFIED CUSTOMER
Vehicle Make : Lexus
OMG, when I asked if you could get the white paint/powerwash remains from
my car, I never expected to pick up what looked like a brand new car!!!!!
And to think that was an afterthought in having my Lexus repaired!
While I am happy to have my car's innards fixed, I am extremely thrilled to have a car which looks brand new!
Thanks for safety AND beauty!
9/7/2016
Brian B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good job overall, fit and finish looks great. There are 3 aftermarket sensors that I specifically asked Margaret to document the locations of in the gril as the placement is crucial to the functionality of the equipment. These were not installed in the correct positions and I have to have additional work done to move them.
9/1/2016
Israel C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
9/1/2016
Olga P. VERIFIED CUSTOMER
Vehicle Make : Lexus
You came highly recommended by McGrath Lexus. When you walk into your office you can tell that it is running well and is staffed by highly professional people. I was very satisfied with the work that was done on my vehicle and with the text messages that were sent on status of work being done
9/1/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scheduling and timely updates were easy and helpful.
Front office was helpful.
Work was done well.
Very professional.
8/30/2016
Kirsten O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service and a fabulous job fixing my car. It looks brand new!
8/30/2016
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Toyota
EVERY PERSON THAT I CAME IN CONTACT WITH WERE VERY CARING CARING. THEY MADE ME FEEL LIKE I WAS THEIR ONE AND ONLY CUSTOMER. FROM THE WARM GREETING AT THE DOOR TO EXPLAINING IN DETAIL WHAT THE PROCEDURE WAS AND ANSWERING ALL QUESTIONS WAS VERY COMFORTING. THANK YOU. FIX AUTO CHICAGO.
8/28/2016
Lola H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work was done with precision. Your customer service was par excellent. I dropped off my car off on Wednesday and it was ready for a Friday pickup. I will certainly have no problem in using your service again and recommending your auto repair services.
Thanks again for a great job.
8/28/2016
Rose S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I've brought other cars here & am completely thrilled with their service.