The repair to my car was done efficiently and at the quoted price.
Special kudos to your employee, Hernan Pereira, whose professional demeanor on the first day prompted me to ask him for help on the second day. The dealership repair shop made some mistakes and were very slow in returning my repaired car. No one seemed concerned with this so I found him and told him my story, He immediately went into action, found my correct paperwork, sent someone to retrieve my car, and stayed with me until I drove out. Thank you!
Louann Shaner
9/22/2017
Lucy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tkank you for a job well done .
9/21/2017
Gennard B. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job...
9/18/2017
Loretta S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done
9/18/2017
Selene A. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys were AWESOME from start to finish. Kept me in form the whole process and made everything very simple when it came to getting picked up for the rental?
9/13/2017
Marta C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
9/12/2017
Juan D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Team is fantastic!
9/7/2017
Dontrey B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fix Auto made the repair process easy through its partnership with McGrath Lexus. Hernan was professional, personable and timely with communications, including costs. My truck looks fantastic again thanks to Fix Auto. Thank you.
9/4/2017
Amigos Meat. VERIFIED CUSTOMER
Vehicle Make : Jeep
The communication on the updating on how the vehicle repairs were coming along was amazing. The friendly staff were welcoming and service was outstanding. If needed again this is the only place I would come to. Thank you for the great work
8/31/2017
Cecilia T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome customer service ????
8/26/2017
Richard N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Hernan Pereira was a great .. very professional !!
8/25/2017
Hoguer V. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and fast
8/25/2017
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Hernan Pereira was extremely helpful and polite. Great customer service.
8/23/2017
Evelinda D. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very satisfied with the work
8/22/2017
Napaporn K. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional,nice,polite,great job!
8/19/2017
Gail H. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service and a fabulous job done repairing my car
8/16/2017
Amy Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazing skill. Can fix anything! A pleasure to work with. Highly recommended!!!
8/15/2017
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fix Auto Chicago was excellent. They were courteous and got the job completed ahead of schedule. What I liked the best was that they are very proactive in identifying customer needs such as: types of questions your insurance company will ask, where the closest rental car company is located, why you should buy Lexus battery over other manufacturers, and other problems with your car (beyond the body repairs). Fix Auto Chicago is one of the best customer service companies I've ever worked with. Like a 4 star hotel for your car; top class.
8/13/2017
Erick M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job! Constant communication...awesome work...looks new!