The staff and service provided were amazing. True professional that took care of everything from arrangements for a rental car, too great communication on the status of the process from estimate to completion of the repairs. Love the text message updates! When I got my car back I felt like I was handed a brand new car. Thank you Carstar for making the process of auto repairs after an accident, seamless. Thank you to the entire staff for your professionalism and eye for details!! Rockstars in my book!
12/19/2015
Ernest L. VERIFIED CUSTOMER
Vehicle Make : Ford
And you cleaned my car and made it smell brand new!
12/17/2015
Rick B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It's about attitude. Car star has an attitude of taking care of the customer and making sure they're satisfied. It's about communication and they going to do a good job of letting me know daily or every other day the status of my repair
12/12/2015
Carol B. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you so much!! You are all so awesome! Thanks for doing such a good job on my car and your customer services is fantastic !!!
12/3/2015
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Ford
Especially appreciate your focus on keeping me informed! And taking my car to Napleton was a huge help! Thank you!
11/27/2015
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I enjoyed everyone's kindness
11/22/2015
Sergio M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good communication Jeanne. I want to thank Blanca for helping us out from the start to finish with the whole process of getting our truck fixed. Keep up the good work. I really appreciate it all your help.
Communication is the key to success!!! Thanks Carstar.
11/20/2015
Roger P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied from what I've seen. Very much appreciated the text message updates
11/13/2015
Debashish C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased and kept up to date
11/12/2015
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
This is the third car that we have had repair here and in each case we have been 100% satisfied with the quality of the repair, the follow through on commitments, and the courteous customer service.
11/10/2015
Sherry M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great communication on repair status. Friendly and knowledgable staff. Made it a simple process. Finished quicker than expected. Cleaned inside of car including seats. Car looked great. Will be back if we ever are in need of repairsi in the future. They work with enterprise car rental, that was convenient.
11/7/2015
Iris F. VERIFIED CUSTOMER
Vehicle Make : Mercury
Thank you...Very satisfied with your service
I appreciated the updates and work was done on time. My car looks great....once again thank you
Iris F
10/23/2015
Luciano R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I think it looks better then when I bought it new
10/21/2015
Jillian R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very efficient, constant updates, great work on repairs, friendly people, all around good experience, thank you!
10/21/2015
Stuart N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional team and the work performed was outstanding!
10/19/2015
Ryann Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car seems to run well, was a little surprised that I wasn't given information about how long the paint needed to set before I could get a car wash
10/14/2015
Ethan R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone there was great from start to finish. There's no question I'll recommend them and bring my own vehicles there for work in the future.
10/3/2015
Donald B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Been in twice this year, not my fault either time, but was treated nicely both times. I have recommended your business to another that needs repairs already.
Thank you
Don
10/3/2015
Laurie M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Communicatuon throughout the whole process was very good and the car looks great. Staff was friendly and enjoyed working with them.
Thank you!
10/3/2015
Elisa Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was constantly posted on the status of my car and all of the agents I dealt with were extremely helpful. Once I dropped of my car, I didn't have to deal with anything (insurance, car rental, etc.).