They kept me informed but it took so long. They covered my car rental beyond the30 days but parts & other problems kept coming up. They wanted it right so I appreciated that
8/12/2016
Tuyen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did really good and professional,and the follow up texts for the status of the car repair. I am very satisfied.
8/11/2016
Stacee P. VERIFIED CUSTOMER
Vehicle Make : Honda
John was awesome!! He fixed my car back to new
8/10/2016
Desiree M. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was a hiccup in the communication regarding where text updates were being sent, but I'm a repeat customer, so no worries. Maybe there was something on the forms that caused my texting number to be changed. Other than that, you exceeded expectations again.
8/10/2016
Sonny N. VERIFIED CUSTOMER
Vehicle Make : Honda
Melissa was amazing and very helpful in getting my rear bumper repaired. This was my first time ever getting body work done on my car and I am completely satisfied. I not only highly recommend DFW Collision Center to anyone who is in need of work done to their car's body but also recommend Melissa. On top of this, Melissa deserves a raise for such a friendly attitude, insightful knowledge, and willingness to go above and beyond to satisfy the customer. Thank you, Sonny N
8/9/2016
Ethel Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service and services with a smile.
8/9/2016
Ben S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service from Moses DePaz and team.
8/8/2016
Rinal D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Na
8/6/2016
Stephanie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please figure out who books the rental car. You or adjuster. Thanks! :)
8/6/2016
Monique S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job!!
8/5/2016
Wendall E. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks amazing and I'm so glad that my car went to your location. Moses made sure that everything was done correctly and the technicians that did the repair have my car looking phenomenal!!! Customer for life!!! Thank you
8/5/2016
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly staff. Ivetta was a great advisor. Great turnaround time on my vehicle repair. Thank you!
8/3/2016
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I spoke to was professional and knowledgeable! My car was just like brand new when I picked it up. I would highly recommend DFW Collision for repair to their car and excellent customer service
7/31/2016
Melonie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Melissa Greene & the team that worked on my car are awesome. Melissa kept m updated on every step. Every time I talked to her I felt like I was talking to a friend. She is great at her job. I will definitely recommend DFW Collision to any/every one.
7/30/2016
John Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Totally hassle free experience, from scheduling the appointment to Melissa Greene explaining the process and providing regular status updates, and to the excellent quality of the repair work,
7/29/2016
Arnold M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I enjoyed working with Yvetta Dittmer. Thank You!
7/29/2016
Kara R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Melissa and the entire team was great
7/29/2016
Shaunta G. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was very pleasant, and the team kept me updated at all times....
7/27/2016
Carlos P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Moses did a great job keeping me updated on the status of the repairs through the text alerts. I really appreciated the communication!