Very flexible and efficient. I'm happy with the work done.
6/27/2020
Bill G. VERIFIED CUSTOMER
Vehicle Make : Ram
Wonderful service and friendly customer service
6/19/2020
Jeff T. VERIFIED CUSTOMER
Vehicle Make : Honda
The vehicle was traded in for 2020 Pilot so my involvement was minimal but very good
5/23/2020
Lemar J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You did a good job!
5/5/2020
Leslie A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Her New Bum Bums is Perfect! Very Satisfied! The only Thing I was a little Disappointed with getting the rental I thought Hyuandi collision center would Get the rental so I thought everything was squared away upon dropping my car off was not informed anything this was my first Time having to get a rental so I was confused on what to do. I think Hannah (Not sure if that was her name ) informed me that no I was the one who had to get so I had to spend time trying to get a rental and was advised that I may have to wait another month out to get it fixed but I ended getting it Resolved she Helped Fix My Problem she was very Patient and I Thank her for Going above and beyond to help me get this problem fixed and I was still able to bring my car in the Next day no Problem with getting a rental as well! Thank You!
11/19/2019
STEVE B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Good experience...but pretty pricey for repairing a dent/nick in the hood.
9/13/2019
Jaime W. VERIFIED CUSTOMER
Vehicle Make : HONDA
The staff was very helpful and knowledgeable. It was a pleasure working with your staff. Thanks!
8/23/2019
DAWNA G. VERIFIED CUSTOMER
Vehicle Make : HONDA
Such wonderful service from start to finish. It was such a difficult situation with how my car was backed into and I was sad since I had only had my brand new van for 6 months. The people at Buerkle put me at ease that I was in the right place and that they would take care of everything. My anxiety went away and my car came back looking good as new. They even vacuumed the floor mats after such a hard winter and I could not be more pleased. Thank you Buerkle for making my experience be such an easy one.
6/10/2019
Greg B. VERIFIED CUSTOMER
Vehicle Make : Honda
Not completely.... The major repair of the rear bumper was excellent! However, I have questions and minor issues with the other work that was done (paintless dent removal and the buff & touch up of drivers door running board).
- Greg B
6/3/2019
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Honda
Paulo was very kind, understanding, and calm when I called in right after my car accident. He was friendly, though also professional. On every phone call, he updated me on the situation with my vehicle. It did take 6 weeks for the repair and with the coordination of repairs with the insurance company, which I think is a long time, but that wasn't necessarily anyone at Buerkle's fault. The vehicle was returned to me nice and clean both inside and out; I know it was a mess when I brought it in, so the cleanup was a wonderful touch!
4/1/2019
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done
3/20/2019
Wallace Theodore. VERIFIED CUSTOMER
Vehicle Make : Honda
First week when you could not get to my car, I should have been notified. Not a problem waiting but the day after it was to be ready, I should not have had to call and find that out.
3/9/2019
Junjie S. VERIFIED CUSTOMER
Vehicle Make : Acura
great
3/7/2019
George C. VERIFIED CUSTOMER
Vehicle Make : Honda
There was a two week delay with when my vehicle was brought in and when work started. I was not informrd
2/23/2019
Susan V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Paulo was wonderful with updating and keeping in touch with the process of the repair to my vehicle. Definitely appreciate his service.
1/15/2019
Gina M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had a crack in my driver’s side mirror and came in to have it repaired. The mirror that was put on to replace the cracked mirror did not match... it was the wrong shape (rectangluar when my other mirror is rounded), it was the wrong size (much smaller than the other mirror) and the front is smooth whereas my other is beveled. It looks terrible. I called immediately after getting my vehicle and Dave said hat he will order a new mirror that matches. It was incredibly disappointing though that you guys had my car for 5 days and returned it to me with the wrong part installed. Not a good experience.
12/27/2018
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Honda
Paulo was very patient with me regarding the process and loads of questions I had. The assistant/receptionist (her name escapes me) was very comforting when I dropped off my car after the accident. Her empathy was very much needed at that time and I truly appreciate it. I am extremely happy with the service I’ve received with Buerkle Honda’s Collision Repair Department. Keep up the good work!
12/1/2018
Donald H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Painted parts of the front bumper were not buffed well. inside of the front inside was not well cleaned. I have seven Honda cars this is my first Hundai and it will be my last.
12/1/2018
Aaron W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and great work on the Elantra. Looks like new. The loner was greatly appreciated, also.
11/13/2018
Jaclyn L. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional and courteous staff made me comfortable throughout the process from getting my car into the shop through picking it up. I love knowing that Buerkle can always be a reliable place for me to bring my car and receive excellent service. Thank you!