Everything was done well. It seemed like the time to repair was long but this was shortened over time and I was kept well informed of the changes.
2/10/2016
Karen G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the quick turn around. The car looks great!
2/10/2016
Meggan S. VERIFIED CUSTOMER
Vehicle Make : Honda
I had to bring my car in from re-work after I got it back, however, the staff was incredible throughout the entire process. I was so impressed with the way the situation was handled and the way I was kept informed throughout the entire thing. It is apparent that the members of the collision shop make customer service a priority and I am very impressed!!!
2/9/2016
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you all again. You all did an great job !!!
2/6/2016
Rick P. VERIFIED CUSTOMER
Vehicle Make : Honda
was great.
2/1/2016
Brian C. VERIFIED CUSTOMER
Vehicle Make : Honda
Paulo **** was very helpful. He went over and beyond with customer service. He scraped off all the ice on the windshield/windows of the loaner car for me and even touched up my car and gave it a wax. To top it off he kept my car inside until I picked it up so it would be warm. I am very happy with the service and happy Honda covered most of the expenses even though the warranty extension on the paint malfunction for my vehicle expired.
1/29/2016
Gordon A. VERIFIED CUSTOMER
Vehicle Make : Honda
We always enjoy coming to Buerkle for service or if needed, body work. The staff is very professional, courteous, and efficient. Thank you.
1/29/2016
Frances T. VERIFIED CUSTOMER
Vehicle Make : Honda
My CRV looks a lot better now after Buerkle fixed it than it did before the accident. It was also REALLY clean inside and out. I was not expecting that, very nice surprise. Thank you.
1/22/2016
Reid Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I think there is still a problem with the alignment. Otherwise the service was great
1/22/2016
Paul C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was told by my service advisor that your team not only repaired the original ding but that you touched up another area as well. If that is the case then thank you very much for going above and beyond for you customers. Believe me we all do appreciate it.
1/20/2016
Linda R. VERIFIED CUSTOMER
Vehicle Make : Honda
I was back in with my car today and visited with John Chavez/Manager. He is in charge now.
1/20/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks great. Great price. Fast service. Very happy.
1/20/2016
Doug H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great communications and completed under estimate.
1/16/2016
Mai M. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was prompt and I recieved a text when my car was done. I appreciate the loaner vehicle while my car was being repaired. Bob in the service department was very helpful. I would recommend this dealership to friends and family.
12/30/2015
Sylvia T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making everything so easy.
12/18/2015
George K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Although hitting a deer and needing to get your car repaired is a big hassle, you guys made it as easy as possible, including the convenience of having the rental car availalbe right at the shop. Thank you!
12/12/2015
Bridget H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the fast service, great customer service and the beautiful repair.
12/12/2015
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Paulo was very nice to work with explained and answered ally questions!!
12/11/2015
Barbara K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Bob U. and his crew were great.
Barbara Anne Keely