This whole experience was amazing. Truly, it always is, but this one was off the charts! My car had been hit and needed to get the car repaired. Your team, Paulo especially, helped me figure out the insurance, kept in touch with me the whole time, and then found a service issue with my car. An expensive one! And then the service department worked to get it covered under my warranty. I left there feeling like I had a new car- and you all found ways for me to get it covered. Sometimes people talk about dealerships gouging clients- I have NEVER felt that at Buerkle, in fact it’s always the opposite! You have us for life. And our kids too.
2/16/2018
Joan T. VERIFIED CUSTOMER
Vehicle Make : Honda
None
2/13/2018
Peter S. VERIFIED CUSTOMER
Vehicle Make : Honda
you even painted over the rust spot on the back of my car. THanks !
2/7/2018
Roger G. VERIFIED CUSTOMER
Vehicle Make : Honda
I found Paulo most helpful.
2/2/2018
Victoria A. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied with service on vehicle. Very friendly staff and good updates. Not completely satisfied with the loaner vehicle experience. I signed a paper saying the tank in the car was full before ever getting in the car. The tank was not full, and I took a photo as proof. I returned the vehicle with as much fuel as I received it with, but it wasn't full. Kelly was rather rude when I explained this to her. Perhaps customers should be shown proof of a full tank before they are asked to sign saying it is full. (The tank was under the 7/8 line when I received the car)
2/1/2018
Elyse C. VERIFIED CUSTOMER
Vehicle Make : Honda
I am grateful for how quickly you were able to fit me in. Paulo **** was really helpful. He got my car in on time and even had my car fixed earlier than he thought it would be. Great job all around!
1/24/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much, Crv looks Great!!
1/13/2018
Sheri S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The Group of People here are truly amazing! They are kind and wonderful to work with. I would recommend Berkley Collision to everyone! !!! Thank you!!!
1/9/2018
Alexander S. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great. All the staff I interacted with were kind and thoughtful.
1/6/2018
Hweihsien C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for keeping me informed throuhout the repair process.
1/5/2018
Carol R. VERIFIED CUSTOMER
Vehicle Make : Honda
Sarah and Kelly were amazing! I really enjoyed working with these very capable young women.
12/23/2017
Ray J. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job all around
12/22/2017
Steven G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was Perfect!!
12/16/2017
Darryl And. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair done beautifully. Forgot garage door opener and you sent it to us. Thank you! Great experience.
12/5/2017
Kelly L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sara’s customer service was awesome! I was also so impressed that the team cleaned the interior of my car as well! That was totally unexpected since I only had exterior damage.
12/1/2017
Colleen R. VERIFIED CUSTOMER
Vehicle Make : Honda
It was very easy working with the folks at the body shop. Kelly was awesome. Overall the process was smooth, the car was ready early and I am a satisfied customer!
10/24/2017
Leslie C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a very good job on my car. I was very happy with the results!
10/24/2017
Megan N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Please have more accurate estimates for repairs to be done. I received an email update stating car would be ready in 4 additional days. Less than 24 hours later got a call stating it was done. Also told gas was to be .25 full at return.