I trusted you to repair my car and return it in drivable condition and you didn't and had no explanation as to why except lack of communication not the right answer will not acceptable. If I did that at my place of employment people would actually die.
1/17/2017
Vince S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Debbie and Jeff were great in providing timely contact and both were pleasant and professional during my interaction w/ them. They made the process simple and quick.
1/16/2017
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service!
1/14/2017
Naoki N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for repairing my car.
You are very kind and helpful to me everytime.
1/13/2017
Joe M. VERIFIED CUSTOMER
Vehicle Make : Audi
Kept me updated on progress, work completed on time, work quality excellent.
1/13/2017
Becky S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent communication and follow through.
1/13/2017
Debbie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Being I was out of town when thevrepsirs were being done I still was informed via email as to progress Excellent system.
1/13/2017
Estela D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!!
1/13/2017
Richard J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very happy with the updates throughout my repair. Car looked great.
1/13/2017
Robert F. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
Prompt service
Did what was asked
Quick repair
Met my expectations
Thank you
1/12/2017
Kristine O. VERIFIED CUSTOMER
Vehicle Make : Buick
Car looks great, thank you!
1/12/2017
Linda B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Avalanche looks great! It was nice to receive text
messages on the status of the repair. Everyone was extremely
helpful. We would definitely recommend Auto Body USA!
1/10/2017
Brianna S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Made my car look better than when I bought it:) keep up the good work:)
1/7/2017
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was fine except the late start on my car because I hadn't signed an authorization to go ahead and I wonder why I wasn't given that when I was there with my car getting the estimate.
1/7/2017
Eric H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Justin and the rest of the team did an excellent job. While I only interacted with him, I know there was a larger team behind the repairs. Thank you all for the tremendously professional service.
1/6/2017
Cari M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys are always super great to work with. However, this time it took forever to get my car back. I realize it was a supplier issue, but I am not looking forward to taking time to come back for the part when I already waited two extra days for the car to be finished.
12/31/2016
Cindy S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job to all involved! Thank you!
12/31/2016
William W. VERIFIED CUSTOMER
Vehicle Make : BMW
They kept us informed about every detail. They finished ontime and car looks great. They also were very helpful making things as convenient as possible for us.
12/29/2016
Erin B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very timely & thorough work completed by the auto body USA team in otsego. Will definitely use them again in the future. Loved the text updates to keep me informed of the progress of my car too.
12/28/2016
Dana J. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team who worked on my car did an exceptional job! Steve was outstanding to work with and kept me very well informed every step of the way. The women who work at the main counter were always friendly and extremely helpful. It was really a great experience!