Never disappointed! Have sent my family for work on their vehicle and they were very satisfied. Will always use Autobody USA!
9/21/2019
JANICE S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was intially told my vehicle would be completed by 9/17. When the first text came through it had 9/19. While frustrating, I let it go. I received texts on 9/16 9/17 9/18 stating that my vehicle was on track and would be complete by 09/19. I called the shop on 09/19 at 10:30 to ask if I could pick my car after noon. I got a call back 2 hours later because my car was not ready and they would need another day. Apparently the part was ordered as a right side and not a left. Now I have to bring my car back in next week. I understand mistakes happen and things get delayed. However, It is unacceptable that I did not find out my car would not be ready a few hours before I came to get it. And I was the one who had to call!! What makes it even more inferiorating is that I received multiple texts saying it was on track and ready. If I was informed along the way, I would not be this upset. Very frustrated with this shop and the complete lack of communication and respect of my time. Feel free to reach out to talk more ****-****-xxxx.
9/20/2019
PAM R. VERIFIED CUSTOMER
Vehicle Make : DODGE
The repair looks good as new and the clean inside was worth every penny.Dawn is a great customer service person,always friendly and thorough.Will be doing all my business with your company.I love the update feature.
9/20/2019
STACEY M. VERIFIED CUSTOMER
Vehicle Make : GMC
Chris Jackson and Kenny Vanstrien were extremely professional from the minute I brought my truck to them. They do excellent work and met the deadline they set for completion. These two workers are a great example of quality workers in your business. Thanks for everything and these guys are second to none!
9/20/2019
ANGELA V. VERIFIED CUSTOMER
Vehicle Make : LINCOLN
My car was dirty when I dropped it off due to being at the fair for 10 Days. Thank you for cleaning the inside so nicely!
9/20/2019
Fred M. VERIFIED CUSTOMER
Vehicle Make : JEEP
Excellent on every level.
9/20/2019
RONALD C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job
Wor done quickly and professionally
Would recommend for future repairs
9/18/2019
ARTHUR F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very comfortable surroundings. The car looks new (on the right side).
9/18/2019
LUANN L. VERIFIED CUSTOMER
Vehicle Make : BUICK
Both the front counter and service team were friendly, very helpful, and professional.
They answered all the questions I had, kept me updated, and the car was ready on time.
It was a perfect service experience in my opinion.
Thank you very much.
9/18/2019
CHASE S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You kept us in the loop via text and phone and it was finished quickly and on time
Thanks
9/18/2019
MICHAEL K. VERIFIED CUSTOMER
Vehicle Make : DODGE
Thank you so much! This is my first experience having a vehicle repaired because I've never been in an accident. You did an AMAZING job! I was extremely upset after being hit after only having my van since April. You got my van done ahead of schedule another plus. I definitely wasn't expecting the amazing detail cleaning on the inside. I would definitely recommend Autobody USA. THANK YOU again.
9/18/2019
ROBERT R. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
a job well done and on time looks as good as new
9/18/2019
Brian H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The work that was done to the car was fabulous but the amount of time it took for my car to get fixed was almost unacceptable! Every time I inquired, there was a set back. I was told the crown molding was back ordered, then d/c’d, then it was tagged incorrectly...my point is that it took me 3 weeks to schedule my car for repair, parts should have been there by the time I took car in!!
9/14/2019
Randy O. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Repair seems good. Picked up after 7 pm Driving home & 4 warning lights came on. Says see Toyota dealer. Guessing you didnt clear codes, attention to detail. I tried texting back & rejected. Called answering service with info ,& request for call...Is Car Safe To Drive? As of Sat mid morning. No Call. I called service again with same details, Is Car Safe To Drive?, & asking for a call. As of 3,:20pm, still zno call. Jim was great but Extremely Disappointed with service. Lack of attention to detail & lack of effective post communication takes away from all the positives we initially felt. Not sure we can recommend you...
9/14/2019
MEGAN K. VERIFIED CUSTOMER
Vehicle Make : JEEP
I love Autobody USA! I wouldn't go anywhere else for automobile repairs
9/14/2019
SANDRA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very pleased with everyone and everything !! Thanks for everything.
9/13/2019
Rob M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Even though it took couple extra days to complete, the work was done well.
9/13/2019
Larry H. VERIFIED CUSTOMER
Vehicle Make : RAM
You do great work and are friendly and efficient. I would definitely come back and have work done if needed.
9/12/2019
Aaron W. VERIFIED CUSTOMER
Vehicle Make : RAM
Jason Cosby and his team were great to work with and did a great job. Very satisfied!
9/10/2019
Shelly O. VERIFIED CUSTOMER
Vehicle Make : HONDA
The work was exceptional and it was completed by the date they said it would be done. We will continue to do business with them if we should ever need body work done to any of our vehicles. Very pleasant staff to work with. Exceptional all around!! 5 stars for them!!