We can't thank you enough for the GREAT SERVICE you gave us. Being informed on the progress and timely results is appreciated much. To all that we came in contact with we were treated the very best. Make sure to let everyone who worked on the Impala how much we appreciate the EXCELLENT job that was done.
Sincerely,
Jim and Beth Rose
3/19/2015
Ruth P. VERIFIED CUSTOMER
Vehicle Make : Ford
I made an appointment with an AUTOBODY USA adjustor. When I arrived at the shop the adjustor invited me to come with him while he made an appraisal of the damage which had been done to my car. I appreciated the fact that he included me in the process. While I had looked at the damage by myself, I was not aware of all of the damage which had been done, nor how it would be repaired. He explained to me that my insurance company would approve the materials which would be used to correct the damage. Part of the damage which had been done was the right headlight was not broken, but it would not stay in place. He brought a large roll of tape and secured the headlight for me. He assured me that I would not be stopped by the police because of the headlight, if I did happen to be stopped I could show the appointment card and not be ticketed.
At the end of his appraisal he made an appointment for me to bring my car back for repair the following week. I was also given a date when the repair would be completed.
The day before work was to begin I received a call and an e-mail reminding me to leave my car the following day. Each day while the work was being done I received a phone call and an e-mail to inform me how long it would be before I could expect to have my car back. I am very pleased with the work which was done and my car was ready earlier than estimated.
Ruth P
3/19/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The customer service I received was very curtious and professional from start to finish.
Thank you,
3/19/2015
Tony S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks!
3/18/2015
Melvin K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience
3/18/2015
Charlee H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Best customer service! My first accident and had the nicest people helping me out. You have the best staff. Made this experience very easy and less stressful. Thank you so much!
3/17/2015
Maritza A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience awesome work.
3/17/2015
Marilyn B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for excellent on time service and repair! The car looks great!
3/14/2015
Rhonda E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
very amazing customer service--pretty much perfect! Well done.
3/13/2015
Yolanda D. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent Service and quality of work
3/13/2015
Mary L. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked the text message updates.
3/12/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent all the way around!!
3/12/2015
Keith P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and the car looks wonderful.
3/11/2015
Ronald E. VERIFIED CUSTOMER
Vehicle Make : GMC
I just want to personally that the entire team for their professional work and keeping me informed on the updates of my truck . This is my second experience with their work in battle creek. My thanks to everyone involved ons job well done. I'm very happy with the entire team. I will always choose auto body usa in battle creek for my repairs and paint jobs. I also will pass on your excellent shop to all that need your services. Thank you again I'm very pleased. Ronald E
3/11/2015
Sharon H. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service,very pleased with the quality of the repair.
3/11/2015
Mary F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone from beginning to end was great. I would recommend USA auto body to anyone.
3/11/2015
Linden B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job!
3/10/2015
Sharon K. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for friendliness... And for cleaning baby seat mats...
3/8/2015
James Willard. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and great communication! My Yukon looks great!! Thank you to the whole team from start to finish!