For some reason they took the bottle jack out of its closed compartment and left in the back and it went flying around in the back and smashed the plastic in back I looked today to see what the heck was flying around back there and wow I couldn't believe what I saw I don't even know why they would have pulled that out. It goes in a side compartment and also has a bungee that keeps it in place from factory. But it flying around broke plastic trim panels in back :(
3/3/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The only complaint that I have is that the estimated finish time was changed many different times ,one being because they did not know that we had a pin stripe on the vehicle ,something that should of had been noted prior to the end of the repairs.Other than that we were very pleased with everything. I like the way that they would send a text to tell me about the process. Thank you for a job well done.
3/3/2016
Lindsay B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent experience in every way!
2/28/2016
Juliette W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy about the service, also like that I was updated on the progress step by step.
2/27/2016
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Great customer service. Very friendly and polite. Followed through on what they said.
2/25/2016
Stacy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful customer service & great work! Thank you !
2/25/2016
Lloyd A. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team was curteous and quick. You got my baby back on the road in no time. I was surprised too that you had even taken the time to clean the interior. I am very pleased. You guys rock.
2/21/2016
Chris H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was more than pleased. In this day of business you never see complete customer care so I found that to be extremely impressive. From the collision shop to the car rental to geico, everyone was very helpful and professional. I not only will tell all my friends but I am sure I will be back soon as my wife drives reckless. Haha --- also I am an auto teacher and people are always asking me for a good body shop now I can tell them I have the perfect one for them.
Thanks again
2/21/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people great service
2/19/2016
Donna W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice and easy.
2/17/2016
Gene R. VERIFIED CUSTOMER
Vehicle Make : Honda
It was very easy and convenient to do business with Carubba the repairs were done updates and rent a car available right there. Both times I've been there Jackie has given exceptional customer service Nick also did a good job letting me know everything that was being done keeping it cost efficient thank you so much
2/11/2016
Young K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Finally found out good people,good body shop in syracuse
2/10/2016
Misty Y. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm satisfied so far. I've only had my car for one day and no problems so far. I think the service was excellent. Jackie is nice.
2/6/2016
Vincent R. VERIFIED CUSTOMER
Vehicle Make : Fiat
Excellent staff and always kept you up to date with repairs and my car is like brand new. It's always scary choosing the place to get your repair done because you love your car but don't be afraid to go here you'll be in and out before you know it!
2/6/2016
Meghan B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was great and everyone was very friendly. I will definitely recommend others to carubba!
2/6/2016
Jeanette R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I/my car have never been in a situation like this before so I wasn't sure what to expect. I was very please with the service and the staff!! I have been bragging on Carubba's since I dropped my car off!!! I couldn't believe how fast my car was put back together and it looks beautiful!!
Thanks for such a wonder experience!!
Jeanette
2/5/2016
Kimberly F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service! Loved the text updates!
2/4/2016
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great great service from everyone
2/4/2016
London (christopher). VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process was easy, explained to me in detail, and completely hassle free. I am very impressed with the friendly, professional way I was treated by staff. Thank you so much!
2/3/2016
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Toyota
professional service. Immediate attention and quick results!