Everyone including Dawn at the front desk and Steve the service manager treated us the way we expected to be treated by a company that really cares and services the customers. The work was excellent and the service was outstanding.
In addition, we were given excellent estimates and work progress was communicated to us in an effective manner.
My wife and I would gladly recommend Autobody USA for any automobile repairs.
10/20/2016
Zachary L. VERIFIED CUSTOMER
Vehicle Make : Mercury
Excellent service from start to finish.
10/15/2016
Andrea S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Very quick and friendly! My car was even done a day early!
10/13/2016
Linda R. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you Thank You, starting with the first phone call to Rob and then the Gentleman who came out and looked at my car to Kevin and the Ladies at the front desk and repair crew. Excellent service!
10/12/2016
Helen C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the way autonomy USA processed my car repair! Made it very easy!
9/23/2016
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The expedience of service, the friendliness of staff and the quality of work.
9/23/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dawn was amazing. She fought for me to get my money back from the rental car place and I was helped every step of the way
9/22/2016
Latasha S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Na
9/17/2016
Drew W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can't say enough, from the ladies that checked me in and to care of the paper work, to Steve making adjustment to the damage. Everyone very professional and considerate. In regards to the repairs themselves, outstanding and awesome. I'm very satisfied with the experience I had. Besides all that the interior and exterior was washed, vacuumed and you would have never known that my auto was in for repair. I warm thank you for all who took part in restoring my auto to the condition it's now. Thanks again and bless you all. Sincerely Drew W
9/15/2016
**** K. VERIFIED CUSTOMER
Vehicle Make : Ford
Would have been nice to automatically received updates on the repair process. Thought I was told to expect daily, or near daily, reports by email or text. Only problem with text is I normally do not do them and have to find my phone which does not normally get a signal at the lake in Michigan.
9/14/2016
Diane W. VERIFIED CUSTOMER
Vehicle Make : Nissan
From the reception to the adjuster, Steve, to the repair quality, were very pleased. Not only were we pleased, we were pleasantly surprised to have it back one day earlier than expected!!
Hopefully, we won't need your service again, but if we do, we'll be right back.
Also, we'll gladly recommend you to friends and family.
Thank you, Doug & Diane W
8/30/2016
Heather C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was satisfied but more importantly, everyone I asked that had work done there, was also satisfied. Word of mouth from friends is more of a recommendation than anything. Great service, they had coffee and soda for the customers that were waiting, gave me a ride home, and got the job done ahead of schedule! I am a very happy customer, best in Kalamazoo!
8/27/2016
Laura W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Steve is so great!
8/24/2016
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was professional and very helpful. The work done on my vehicle seems very good.
8/23/2016
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Mercury
Overall it's not a bad paint job. Just didn't really finish the pin striping. I thought it would have been redone along the whole side and not just the front. And a few questions about what was replaced and what wasn't.
8/16/2016
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Buick
I will always bring all our families cars to you !!! You did a very amazing job restoring the horrible job another auto body did ... They messed up my expensive vehicle so badly I thought I'd have to sell it do to the damage that guy did ! I brought my car to you and within 6 days with your guys working on it , it looks like brand new again ???? I am so very happy !!! Thank you so much for repairing my enclave !!! You are very good at what you do !!!
8/11/2016
Gary/samantha K. VERIFIED CUSTOMER
Vehicle Make : Mercury
You guys were so accommodating and my car looks wonderful. Thank you for your hard work and dedication
8/11/2016
Mary Beth. VERIFIED CUSTOMER
Vehicle Make : BMW
Never fun to be w/o your car! But overall our experience was incredibly pleasurable! Stephanie and the automatic update system anticipated my questions--each time I intended to follow up w Autobody USA I either rec'd a phone call from Stephanie or an automated update from your system w the info I needed BEFORE I had a chance to inquire about it. This detail and concern for us was exceptional - I would highly recommend AutoBody USA! Thx The Henrys
8/5/2016
Dana B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very thorough and quick!!
8/4/2016
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone from the person at the front desk(Dawn) to those doing the repair were attentive to our needs and very helpful. They often asked if were satisfied and whether they could do anything else to help us. Very nice people! Their service was very much appreciated. We are very happy with our car repair.
Kathryn B