The overall quality of the paint work was sastifactory, HOWEVER, the facility disrupted the headlamps and set off a 'headlamp range stability' code for which I was required to take the car (in a hurry for "work-in" service) to the Audi dealer the next day (Saturday) to reset the headlamps to be ready for my son to drive the car to Spartanburg to College on the next Monday. Very little concern or responsibility was expressed by your staff. This cost me another day, a drive to Atlanta and $145 to have the problem caused by your facility corrected.
9/5/2017
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
No need to call
9/1/2017
Gary P. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent service and repairs. Car looks awesome and you would never know it had been in an accident. I would recommend you to all my friends.
8/31/2017
Elaina R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome team!
8/25/2017
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stanley P. Was my estimator. The moment I had arrived at Toyota collision center Stanley greeted me and answered all of my questions. Only the driver side of my car was damaged but I asked him if he could clean up my passenger headlight to closely match the new driver side headlight. Stanley did exactly that and more. I was only expecting the front of my car to fixed but instead Stanley went above and beyond and not only fixed my car to my expectations but he also detailed the interior and exterior of my whole car. His work was very exceptional. I am very grateful I went to Toyota collision center.
8/25/2017
Helen R. VERIFIED CUSTOMER
Vehicle Make : Honda
The ease of communication with Robin Bernier was very impressive throughout the process. She gave me complete, timely updates as the estimates and repair was done. She was available for any questions. She was very friendly and helpful.
The repair was beautifully done so that no evidence of any damage is seen. The car was very clean when I picked it up, very impressed!
Much gratitude for all who were involved in repairing the damage to my car.
8/23/2017
Greg B. VERIFIED CUSTOMER
Vehicle Make : Honda
Robin was great and very thorough.
8/22/2017
Julie L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great costumer service and experience!
I will highly recommend you guys!
8/19/2017
Amy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work. Keep it up!
8/18/2017
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Toyota
awaiting replacement part as initial toyota part did not fit properly.
8/18/2017
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I communicated with Robin & she did an excellent job of
keeping me informed of each stage of the repair work.
She was always professional, courteous, & knowledgeable.
Your crew did an EXCELLENT job on the repairs.
I highly recommend Milton Martin Toyota.
Patti Dillard
8/16/2017
Donna W. VERIFIED CUSTOMER
Vehicle Make : Honda
Robin Bernier managed my claim. She provided excellent customer service from start to finish. I appreciate how professional, courteous, and efficient everyone is.The job that was done on my car looks beautiful.
8/12/2017
Reinaldo V. VERIFIED CUSTOMER
Vehicle Make : Ford
Over all great experience. However after going through the car, I have a question with one area. There seems to be a layer of chipped plastic sheeting over that enamel. Is this normal. Was it a protective barrier that should have been removed? I will bring the car back for you to look at. Thanks. Mamie Velez
8/11/2017
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing Service! The entire team was extremely helpful at providing an outstanding service.
8/11/2017
Tesa S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thought that they did a great job on my car and went above and beyond. Robin was great and talked us through the multiple options available for my repair based on insurance coverage. I was very satisfied.
8/10/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looked great!
7/25/2017
Connie A. VERIFIED CUSTOMER
Vehicle Make : Toyota
i greatly appreciate the good communication between the service department and collision center.
7/14/2017
Frank C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though it took longer than we expected the car turn out like brand new. We appreciate the quality and workmanship of the repair.
7/13/2017
Teresa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
For the most part it was ok. But frustratingly long waits for things like the estimate and the detailing. Then car delivered with accelerator problem that didn't exist prior to accident. But all finally completed one ok now.
6/24/2017
Randall N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything with the repairs was fine until I turned on my a/c & it didn't work. Either it wasn't recharged fully or there is a freon leak. It was working before I took the truck in.that's my only complaint