Good work and on time! I was surprised by the increase wrt the estimated amount.
10/27/2017
Desirae D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so friendly and helpful! Wonderful staff who helped me get my car serviced while it was there getting repaired. You have a great team!
10/20/2017
Ronda R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work is always done accurately at Milton Martin Collist
10/20/2017
Jayne C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service!!
Robin was terrific keeping me posted on progress of completing job.
Commitment to excellent service and workmanship.
10/13/2017
Caroline N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was disappointed that the repair cost was $200 more than the estimate we were given. I asked that the estimate include every possible repair cost. The estimate should have included the cost of the sensors that they had to replace. I am also disappointed that the staff was not clear about when the repairs would begin and when the job would be completed. Again the estimate we were given stated 4 days. The van was brought in on Tuesday and was not completed until the following Tuesday. This caused us to have a large rental car bill. If we would have had an accurate estimate and completion time stated before repairs, we would have been able to get reimbursed fully by the 3rd party.
Overall I was pleased with the repair work done on the van. Please be more accurate with estimates and completion times so that people can be properly reimbursed.
10/12/2017
Anita B.. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, professional service...my car looks brand new!
10/12/2017
Lora M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took 2 weeks to get someone to submit our claim for our warranty, and that was after we talked to the owner. Then Ronnie took over our claim and our repairs and things went along great. In the end all was fine, it was the initial experience that we were unhappy with.
10/10/2017
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mazda
While I never went to the shop and it was a distance repair I was really impressed with how well informed I was kept and the updates I was getting via email on the repairs. From what my daughter has said the repairs look great and I was really happy with the level of attention and detail that was given to the car during the repair process.
10/7/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone from the front desk, to Robin to the technician. Great experience. Thank you
10/7/2017
**** D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went well except when there was a revision to the estimate. One person sent the revision but did not respond back to the insurance company. Causing a delay in getting my vehicle back. It seemed like the front and back were not working together.
10/3/2017
Scott D. VERIFIED CUSTOMER
Vehicle Make : Kia
Robin was especially exemplary in providing first class service!!
9/29/2017
Lonnie P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Had the good fortune to have Robin Bernier as a representative to handle our repairs, she is absolutely the best. She is on top of things and does great with keeping us informed/ updated on the progress of repairs. Everyone we dealt with , from reception on were first class professionals. Kudos to the entire shop crew, especially the ****. We are very pleased and if we need your services again will not hesitate, and will recommend your services to family, friends, neighbors.
9/29/2017
Judy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was not fixed right at all! I left it for it to be done right!
Very disappointed
9/28/2017
Jerry G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not a lot of communication on updates ( took over a month )
And when we finally got car back check engine lights
On and wiper washer out of liquid
9/28/2017
Jose Arteaga. VERIFIED CUSTOMER
Vehicle Make : Nissan
Im very mad
9/25/2017
Judith D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was courteous, friendly, knowledgeable, and professional.
My experience with Milton Martin Toyota Collision Center and Service Department was beyond extraordinary. I would and am referring them to my friends and family. They are the #**** dealership in my opinion.
9/21/2017
Carl L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From what I see, everything looks good, communication was excellent. The only thing I would probably change is the length of time to do the job. It took shy a few days close to a month.
9/19/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs are great. I loved the constant communication by texts as to the progress and expected date.
9/15/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My repair was not completed satisfactorily and with no communication at all. Car front bumper looks terrible.