Picking up my car. Customer service was not pleasant. Was not happy with that experience. I am happy with the repair
3/27/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The customer service is excellent!
The fit and finish is excellent!
Unfortunately, the parking sensors electronics are not working.
3/25/2018
Sarah I. VERIFIED CUSTOMER
Vehicle Make : Volvo
Easier to explain through conversation. Feel free to contact me to discuss.
3/17/2018
Ardine K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Looks great! Prompt service. Love the text updates!
3/10/2018
Mary Jane. VERIFIED CUSTOMER
Vehicle Make : BMW
Manager Tim texted with updates throughout the week. The work they performed is superb. My car is brand new again!! Tim and staff take pride in top notch work with which we entrusted them. Thank you!!! A wonderful experience all the way through!
3/9/2018
Donna O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
odachowski explained everything to us and kept me updated . He was wonderful
3/3/2018
Carmelo M. VERIFIED CUSTOMER
Vehicle Make : Ford
because when I drive my car driving more than 35 miles started buzzing from the two front wheels .. when it's parked if I move the steering wheel from side to side buzzes very loudly as if it had no oil in the hydraulic steering pump
3/2/2018
Linsdey S. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything went very smoothly from beginning to end. The staff were all very friendly, professional and helpful. Thank you for turning an unpleasant accident into a wonderful experience!
2/25/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job!! Got the bumper repair done a day early! Pick up and drop off were super fast and painless. I am thrilled with the experience.
2/24/2018
Levy &. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys are great. My car looks brand new again. Thank you so much.
2/18/2018
Irene W. VERIFIED CUSTOMER
Vehicle Make : Buick
Looks like a brand new car!! They also cleaned it from top to bottom which was an added bonus. Thanks for the great work????
2/16/2018
Mark N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Tim his secretary,and staff always treat me like a valuable customer.
The work done is always done on a timely and excellent way.
2/14/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job!!! Totally satisfied.....
2/13/2018
Susan H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything great even worked with my travel schedule. Thank yoy
2/13/2018
Henry H. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was courteous, friendly and professional. They worked seamlessly with my insurance and all work was done quickly. All the work was done with high quality. Thanks for making this a great experience.
2/9/2018
John Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a great job I really recommend
2/7/2018
Zach D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It took longer than expected to be fixed and the updates were kind of delayed when it came to pickup of the vehicle, but other than that the service was great.
1/26/2018
Christopher Z. VERIFIED CUSTOMER
Vehicle Make : BMW
My vehicle was completely washed and cleaned inside and out and looked great when I picked it up.
1/25/2018
Helen B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mike Rushka, Anna and Julie regularly spoke with me and reassured me. On one occasion I talked to Tim. Everyone was very kind, they took the time to talk to me, I have complete confidence that my car was in good hands. ( this was my first accident.) I am very glad that I chose Patrick collusion to do the repair work. I have told my family and friends that I thought you were a good reliable place to take care of damaged cars. Your shop was clean and neat and everything looked very orderly. That made a very good impression on me. Well the accident was a horrible experience for me, the employees at Patrick collision made it a lot easier to get through. Thank you.
1/20/2018
Jeanne F. VERIFIED CUSTOMER
Vehicle Make : Acura
The work on the car looked great. Thank you.
My only suggestion is when the car is not going to be ready when said it would be, please contact the client instead of having them drive over and Don't blame the delay on the computer.