Auto World Specialists

I paid for the deluxe and still had water spots on hood. Mats were put back in my car on wet carpet.

staff was fast efficient and so very helpful. Renee answered my questions with expertise, I was highly impressed.

Excellent work & service. Thank you very much!

It took over a month to repair and eventually had to be sent to dealer to fix. Communication throughout the process was poor. We had to initiate questions when we weren't contacted and we're told that we'd be called. Finally upon pick up it had debris left in the car (molding, screws) and tape resadue around door jam. There was additional fender damage which WE had to ask about, it was not disclosed right away. Roy and Matt extremely friendly and helpful.

Great service. Love that Geico & enterprise were in the same office.

Excellent and professional repair. I would highly recommend this repair shop to everyone.

The repair job was well done. And we enjoyed the wonderful service by Rene'e who assisted us. Thank you!

Your team did a great job. I love the text updates. I loved it that my van was detailed, loved the inside, so clean. Thank you. I will definitely let people know you guys are good at what you do. Last but not least, thank you Roy Bae, very helpful, good attitude and always available to talk to me, giving me updates never had to leave a message. I'm sorry he had to leave messages. Thanks again, Auto World Specialists.

In the beginning everything was great. But as soon as the finish date got extended the email updates and calls stopped. I had to call myself to find out that my completion date had been pushed back again. I do appreciate the quality of work done and that it was completed earlier than days given, but the lack of communication between first extension and completion was a big disappointment.

Very satisfied

I like the service and help I received.

Everyone down there is terrific. However not sure about Volkswagen repair where my car was taken for some parts or something. I don't know. I picked it up this morning and it looked beautiful inside and out as in brand new. One major issue: I drove over to Kam Shopping Center. Finished there and started to drive home. Half way home suddenly there were NO GEARS except which ever one it was in and I was able to drive back to Puuhale Rd. I had been told that the gears 5 and 6 didn't work and it would cost 800 to fix the transmission. I don't have 800.00. Anyway I had to go get a rental from Enterprise as your loaners were all gone. I have a very hard time believing that this transmission disaster was not a part of the **** accident on July 21 !! The car was heavily hit and though the external damage looked not too huge, I think the car was really nailed under the hood. I don't think that this was just a coincidence. It got hit hard and this not being able to shift into ANY GEAR now I believe as do other smart mechanical friends that this is a result of the impact. So please have it quickly determined as I now am having to rent a car from Enterprise and I am unemployed at the moment. Enterprise is renting it to me at the price you pay but it's still about 21.00/day. Please let me know ASAP what caused this disaster. Thanks and everyone that I came into contact with at your office was terrific .........Sincerely, Jan Farrant

Laura and Renee who did the exit process where very helpful and efficient.

Thank you for the great service, in keeping me updated on the status of my 4-Runner!

I liked the courteous service the Auto World team provided.

Fast service friendly professional You just forgot to put my floor mats back in my car, thankfully I noticed as I live in Makaha !

Great customer service! Thank you everyone.

Good job and couldn't ask for anything more.

The process for evaluating the damage to my car, to the completion of the work, was very easy. Mel and the rest of the staff were very friendly and helpful. I appreciated the email updates I received. And my car was ready as promised. Thank you very much!

All I can is you provided excellent service!