Regarding my 2010 Dodge Caravan this have been since 7/22/2015. I am very satisfied with the service that was provided by Auto World Specialist, I would highly recommend anyone to get their vehicle repaired at AWS. Not only did they repair my vehicle but they also cleaned, put air in my tires, and charge my dead battery with no extra charge. Besides the service to my vehicle, they made sure I was comfortable and was well taken care of and even though I still waited a little, not one of them hesitated to ask if I needed anything. The representatives were very courteous with smiles and aloha, and although I never met the director personally I witnessed how accurate and prompt he was with another case they were taking care of and also works well with his employees with full attention. Will I take my vehicle back to AWS? Of course I will, it was a great experience to know we customers matter.
I'm a family oriented person and I love feeling the aloha from people whom I come in contact with. And as long as I get my vehicle done at AWS I would like to consider them as Ohana(family) as well. This is a 100% customer satisfaction comment. And as we Samoan say Fa'afetai Tele Lava(Thank You Very Much)!!!
Mahalo Nui,
Leiua. M. Tauiliili
10/23/2015
Joan J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Customer service was fantastic. The availability of Enterprise was great. The original repair was great, however I had to take my car back twice. Once because the interior lights and dash lights wouldn't work. That was fixed and then I had to return again because the door panel and the dashboard frame were not attached completely. Third times a charm I hope!
10/20/2015
Kent C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything to me was okay.
10/16/2015
Rannie A. VERIFIED CUSTOMER
Vehicle Make : Honda
EXCELLENT CUSTOMER SERVICE FROM ALL THE STAFF...WHAT I HAVE EXPERIENCED IS VERY MUCH APPRECIATED...THANK YOU..
10/14/2015
Starsky S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience. Staff was extremely friendly and helpful. I appreciate all their efforts and professionalism.
Aloha
10/14/2015
Brent K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was great. Service....great. Repair...great. Heck, you even cleaned my car!
Also, great to have enterprise right there. Made things so easy. I hope I don't have to see you again! Haha!
10/6/2015
Ernesto L. VERIFIED CUSTOMER
Vehicle Make : Toyota
We just got our car this afternoon and very satisfied of the physical appearance of our car
Thank you so much to all the team of the job well done. Keep up the good work!
10/1/2015
Arnolfo S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done and it's great pleasure to work with you. The repair is awesome and the status is always updated. I can't say more but the repair is well done. Mahalo to the team.
9/30/2015
Carlton L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with you company was a pleasant one. All the employees and managers were polite and professional. I like the in house car rental service. Thank you!
9/24/2015
Karin B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repairs conducted under the insurance claim were all good. It took about twice as long as predicted (11 days versus 5). Another job ordered was not done due to possible miscommunication.
9/12/2015
Tabitha K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional, timely, and efficient. The fact that Enterprise was on site saved me lots of time. I would definitely use your service again. Service truly exceeded my expectations! Mahalo nui loa!
9/12/2015
Carol H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service
Communication was timely
Rental car was very comfortable
Cost was reasonable
9/11/2015
Elijio V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
amazing job! Thank you for going the extra mile to even vacuum my car! Will highly recommend this company.
9/6/2015
Milton K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficiently run business. Communication about the completion of the repairs could have been a little better but otherwise, extremely well done