The woman at the front desk who processed my paperwork and took me outside to review the work that had been done was very helpful, professional and friendly!
12/19/2015
Sinie T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes, I was satisfied but the technician forgot to putback the plastic molding in the trunk that hide the electrical , the wire and the box was at the trunk area, my husband has to put the wire with the box inside the home and snap back the cover.
12/18/2015
Timothy T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Service.Excellent customer service (Mahalo Nui Loa Tiffany!)
Your company comes highly recommended.
I give your service for my vehicle 5****'s
Thank you again
Mrs Thorpe
12/12/2015
Torey K. VERIFIED CUSTOMER
Vehicle Make : Nissan
My service at autoworld was AMAZING! Thank you for making what could be stressful experience easy and efficient. I would definitely reccomend autoworld to friends!
12/9/2015
Uma H. VERIFIED CUSTOMER
Vehicle Make : Nissan
none
12/7/2015
Silvia P. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very satisfied with the service of Auto World Especialist the personnel is very kind and reliable, they did a very good job in repairing my car. They did all their best to provide me with the best service posible. I thank them all very much for a wonderful job.
12/3/2015
Kelli T. VERIFIED CUSTOMER
Vehicle Make : Mazda
We are satisfied with the repair work you did. However, it would have been nice to receive a quick phone call to inform us that our car would not be ready when promised. We had a schedule set up around this pick up time, and a heads up one or two hours before the promised finish time would have helped.
11/22/2015
Vance M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept us informed all along the way and returned it cleaner than we left it. Awesome service!
11/20/2015
Reuben G. VERIFIED CUSTOMER
Vehicle Make : Buick
Keeping me updated and answering queries re progress of the work. Also very satisfied with quality of repair work replacing all damaged parts etc. sorry to hear about Roy's family emergency. Hope everything will be OK. We will remember him in our prayers. Thanks and Aloha. R Guerrero
11/19/2015
**** N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team is top notch.
11/18/2015
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My radiator cap was not properly screwed on when I picked up my car. On my way home from Auto World my car over heated. Then wouldn't start
11/15/2015
Makerita A. VERIFIED CUSTOMER
Vehicle Make : Honda
Happy with work the only thing that upset me
is I have to keep call what time the car ready I have to take the bus to pick my car.
11/14/2015
Adrian C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very appreciative of recieving my vehicle, clean with a full tank of gas. My vehicle looked really good and I'm happy with my service.
11/13/2015
Adam P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Quality of service looked great! Customer service rep, Tiffany, was exceptionally helpful in keeping me informed even with the delays. I felt well informed and comfortable with what was going on. She was a great representative of your business and I appreciate it!
11/12/2015
Kathlina M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I want to thank the technicians for the awesome job they did. And everyone that provide a great services. Keep it up!
11/11/2015
Erik T. VERIFIED CUSTOMER
Vehicle Make : GMC
I am pleased with the work that was done, however, there are a few possible issues that i would like to bring up that may or may not be a coincidence:
****) AC is not cold. I recently had the AC re-charged and it was cold as ice when the truck went in for repair, but that was not the case when i picked the truck up today.
2) Left blinker/indicator is blinking at a very fast pace. Again, not something that was happening when vehicle was dropped off for service.
3) Also, communication was slightly disorganized during the process. I recieved several conflicting texts and phone calls regarding the status of the truck repairs.
Other than that, I am happy with the quality of the repair work and the final discussion with the Manager, Mr. **** who was very kind and polite and took the time to let me know what repairs were made and if any issues come up he would be happy to be of assistance. Mr. **** made the final experience great.
Please respond with your comments to the mechanical concerns listed above and let me know if its just "bad timing" or maybe a suggestion on how I should address them.
Thanks
Erik T
11/10/2015
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Kia
Issue with GEICO on the deductible. Hopefully it gets resolved.
11/8/2015
Jonall C. VERIFIED CUSTOMER
Vehicle Make : Honda
I can tell my car had work done on it:(
11/6/2015
Chendra K. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer Service was good. Just wish you folks could've assisted me with contacting BMW to apply the Glasscoat to my vehicle that was just serviced.
11/4/2015
Eloy A. VERIFIED CUSTOMER
Vehicle Make : Audi
The text that stated when my car was ready was wrong. Good thing I called first rather than just showing up. Also, when I called the next morning I was told it would be ready by 4pm. And I called again that afternoon to make sure it was ready and I was told yes by 4pm. I arrived at 3:4pm n was told that my car was almost done and that they were detailing it. At around 4:30 I was showed my wheel was still drying up because it was just painted. The at 5pm I was showed my new tail light n they said they would put it on when I come back for my safety check. I said can u just put it on because I don't want to do that again. I finally got my car at around 5:15pm (an hour n 15 min after I was told it would be done n it was also dirty. Not washed or detailed.) I'm very disappointed because of lack of communication n miscommunication as well as my v8 decal was also not put back on my car. I found it in my cup holder!