The repair was good just wish it would have taken the scheduled time, it took 2 days longer
2/15/2017
Dana T. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked getting updated through texts. The staff is friendly, helpful, and I felt like they were on top of my case. I liked that everything was handled; I did not have to contact my insurance company at all once after bringing my car for the estimate. I really appreciated the car wash! I did not get a chance to really inspect my car closely, but the repair looked well done. The paint job looks great.
2/8/2017
Angel M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service from the front with Taiese and alumni desk to the
Back working with **** to the Car rental department
It's a great feeling when working with you all like family
Mahalo much Auto World specialist Ohana????
2/7/2017
David A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a great job. Fast and efficient. Thank you!
2/5/2017
Cleopatra H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service. I love the text alerts that keep me up to date.
1/29/2017
Mariza Lucila. VERIFIED CUSTOMER
Vehicle Make : Toyota
repairs took much longer than the estimated time but it was worth the wait.
1/27/2017
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Appreciated the updates on my car. **** explained line by line on what repairs were done. I really didn't know what was damaged except for the bodywork. He was very patient in explaining the repairs to me.
1/25/2017
Laurence W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!
1/25/2017
Jake H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I don't think I've ever said this about a car repair shop, but everyone was absolutely great and the repair is terrific. Really a very satisfying experience. Great job all around.
1/21/2017
John T. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great service.......super busy place......very organized........great service......very impressed
1/15/2017
Karen P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly, courteous and would bring all my card here to fix. Thank you so much.
1/13/2017
Jeananne F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Persons I spoke to were polite and knowledgeable about the status of my car. I appreciated the text updates on the repair work. The car looks great. I am extremely satisfied with the outcome. Thank you very much.
1/13/2017
Edward D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think it's more like the miscommunication with Geico Rep and the update were very late
1/12/2017
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Scion
There are serveral paint bubbles (orange peels) on the top bumper and sides. I would like to have it redone. Call me to schedule an appointment. Thank you.
1/6/2017
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great experience with my car. Very professional team. I would highly recommend the shop
1/5/2017
Marjorie P. VERIFIED CUSTOMER
Vehicle Make : Ford
Im dissatisfied because I waited outside for my truck and I was told it was coming out but instead I had to find out on my own by looking on the side of the building that something was wrong with it. I went in talked to the front desk lady only to find out something wrong with my ac. This is very inconvenient for me now I have to pay for the insurance for the rental for the extra days I will have it because of this situation. I feel that's unfair.
12/31/2016
Maurice F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
12/31/2016
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am always happy with tha service we get from auti world. Thank u . Tony baldomero
12/25/2016
Cwo Daniel. VERIFIED CUSTOMER
Vehicle Make : Infiniti
This was the second time I've had to use your service in as many years, and once again you've made my car look like new. The fit and finish is outstanding. If I had to find a negative, then I would comment on the estimated finish date, because I was first told it would take 2-3 days. However, I later got a text update indicating more than three working days to finish the job. This then interfered with my schedule, but I could understand the delay due to the holiday season. The next day, however, I got another text followed by a phone call saying that my car was done (effectively 2.5 working days). Everything turned out great in spite of the changing completion date.
12/24/2016
Jacquelyn V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was great but wasn't told that you were only open until noon on 12/23/16. Had I not called, I probably wouldn't have been able to get my car until Tuesday because of the Christmas holiday. No need to call me. Work was excellent.