The accident I got into was minor but traumatic for me. It's already a bummer to get into an accident, and then having to deal with the repairs is another added stress. It was so nice to have such great service which I'm noticing is getting harder to find. Everyone at the office was professional and pleasant. The repair work was quick and it looked great! They went above and beyond by cleaning the headlights, rims and even the inside mats! The rental car process was smooth and seamless. Thank you for helping to make the aftermath of an unpleasant experience manageable. You all are greatly appreciated! Mahalo!
3/4/2018
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Toyota
First of all I am not the type of person to right reviews of any kind, good or bad. With that said, this is an honest review of my opinion. After reading the reviews on yelp (more good than bad) and still a bit skeptical because of a previous repair done on another vehicle at another shop (bum job repaired area visible, rust coming out all within a year) that yelp had good reviews. I decided to go with Auto World Specialist . When they called me to tell me my car was ready for pickup, I was even more skeptical because it was done so quickly and thought, oh know they did a bum job, that was to quick.
Upon picking up the vehicle. Renee helped my wife and I. She was very patient explaining what was done to the vehicle. My wife is very pleased, A happy wife equals a happy life! I need to also acknowledge Roy who did the estimate. He was also patient, returned my call when requested. Most of the staff was professional and friendly.
Keep up the good work. God Bless all of your team, job well done!!!
3/4/2018
Janiece J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt service and over communicators!
3/3/2018
Cindy F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was better than how it was when I first took it in. My only concern was that " is it really necessary to put in 500mi on it just for a tiny dent repair on the door"? I took it in with 6500mi and out @ 7000mi. Other than that, hands down for a wonderful job well done!! Good Job AWS!!
2/23/2018
Michiko W. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks nice and perfectly repaired. The staff are friendly and welcoming. Status updating by text also made me assure and consultation final explain clear in detail such as which part is replaced and where was repaired and no more hidden damages no question arises because he explained very good .
2/21/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Nissan
There were 3 delays over the original given date of 5 Feb for completion. Vehicle looks good and I hope the repairs are lasting.
2/21/2018
Amanda W. VERIFIED CUSTOMER
Vehicle Make : BMW
I received feed back daily on the status of my vehicle. My wife and I were treated with courtesy and everyone was very professional.
2/17/2018
Andrea L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so helpful and friendly. It made the experience so easy. Great job!
2/17/2018
Karen H. VERIFIED CUSTOMER
Vehicle Make : Honda
The only frustrating part was receiving texts saying my car would be ready by a certain date but it was not. The completion date changed FOUR times!!
Otherwise, I was very satisfied with the repair job. My car was returned cleaner than when I had left it!
2/16/2018
Franklin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very Satisfied with the whole process.
Thank you Very Much.
I Will mention with others the experience I
had with Auto World Specialist.
2/8/2018
Randall M. VERIFIED CUSTOMER
Vehicle Make : Honda
From, Roxanne as soon as you come through the front door, to Laura and Frank and the other Ladies in the Back to the expert Body shapers
to the Enterprise Rental a Car, right next door, made the experience a Delight in a most stressful moment
Keep up the Great work
Happy New Year
2/7/2018
Aiko H. VERIFIED CUSTOMER
Vehicle Make : Honda
Overspray on back of car. Taking it back to show Roy. Overall beside this I was happy with service and customer service with the staff. Would bring back again if needed to.
2/7/2018
Randolf R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I noticed my headlight isn't working
2/4/2018
Ruth G. VERIFIED CUSTOMER
Vehicle Make : Nissan
All I can say you guys did a very awesome job. Thanks for take caring my car:)
2/3/2018
Alyson E. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly, communicative, and convenient. A positive experience. Mahalo!
2/2/2018
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done. Communication could be improved. Email notification the day prior contradicts the message provided day of estimated completion. Prior says to expect a call if delayed from the estimated completion date. Message on the expected completion date says a phone call will be provided when complete. I was delayed and did not receive a call on the projected completion date. I needed to call
2/2/2018
Leilani A. VERIFIED CUSTOMER
Vehicle Make : Toyota
i really like Auto World compared to the other auto shops.. they did a very good job.. inever expected that they finished my car for only few days which i never expected that it wa that short period of time. Bravo.. very awesome AUTO World especially the ladies at the desk they will assist u quickly.. and my car was so great now...thanksss to all
2/1/2018
Durwyn U. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a good job but they order the wrong front bumper and they forgot to put back the black plastic strips on top of the bed other then that good job
1/31/2018
Johnathon G. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was not ready as promised FOUR times. The last time i was only toldbecause I called to confirm that the car would be ready at 4pm as promised but it wasn't and then I received a text at 4:23pm that the car was ready and had to be picked up at 4:30pm. There was no way I could get there in time. Then today you were only open until 12pm with last pickup at 11:30am. I had to take a sick day from work to pick up my car. Finally the repair wasn't complete. Reverse camera still messed up. One positive all the employees were very nice.
1/27/2018
Shadrach W. VERIFIED CUSTOMER
Vehicle Make : Ford
Really friendly people. Completed work as scheduled. TRUCK LOOKS BRAND NEW. Provided loaner car and offer life time warranty on work done. ALSO THE FACILITIES WERE CLEAN AND PROFESSIONAL. I would recommend to anyone needing collision repair done.