Everything went well with the process. My only impression was that the staff in the office could have been a little more cheery. They were very efficient and by the book but a few smiles and less rigidity can't hurt.
3/22/2015
Michael D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
At first glance things seemed to be alright. After a little more of a thorough inspection there are some major issues with the repairs. Some that could have been catastrophic if not caught by myself. It's just pure negligence to be honest. Here's the list I compiled as myself and a fellow car enthusiast inspected the vehicle:
Intercooler bracket bolts not secured
Inconsistencies in paint(bubble, runs)
Weather stripping above driver door not flush
Short in door( gas cover and trunk button)
Gas cover won't lock
Glue and gunk all over car
Missing rear bumper support
Passenger side rear bumper fitment issue
Filthy inside(dust everywhere)
Damage to interior door grip
Scratches on trunk lid
Paint chips on trunk lid corner
Door jam (not connected)
Paint on brake calipers
3/19/2015
Legerthian C. VERIFIED CUSTOMER
Vehicle Make : Ford
Darcars took very good car of my vehicle and kept posted daily with updates about how the progress was going
3/13/2015
Chima K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the repairs were on time and they over delivered.it was awesome thanks again.
3/11/2015
Benitta B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service and communication!!! I loved the status updates and having Enterprise there on the premises made the entire experience effortless and very convenient! I will send others your way and will definitely use you for all future repairs (although I pray I won't need any).
Thank you again!
3/5/2015
Becky O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Have more personal on a Saturday on location.
3/3/2015
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : Kia
The damage to my vehicle is still visible. It's only slightly visible, but I expected the damages to be completely repaired.
3/3/2015
Breanne R. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was delivered with a brand new bumper with a 3 inch crack in it.
3/3/2015
Kenya L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you! Everything was perfect.
3/1/2015
Ana F. VERIFIED CUSTOMER
Vehicle Make : Honda
Darcars Collision did to my car an excellent job, i'm so happy with them.
2/27/2015
Jovita Y. VERIFIED CUSTOMER
Vehicle Make : Lincoln
From beginning to end it was a smooth process. Thank you so much for the professionalism, friendliness, and personal touch!
I sincerely appreciated the carwash!
2/27/2015
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I picked up my car there were a number of lights that were on on the dash board the brake light the awd light when I picked up my car. The steering wheel was very hard to turn and after driving off after I reported this to them I realized the speedometer isn't working now either. They said that if I could take it to the dealer and get them to put it on the diagnostic machine they (geico) would pay for it up to 80. What the dealer charges 125. A terrible inconvenience the dealer still has my car and I had to get another rental.
2/27/2015
Khamis K. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done like it should be,all I can say keep up a good work, you guys are amazing
2/25/2015
Harriett H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was excellent. They finished the car in one day!!
2/21/2015
Abimbola E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good follow up
2/20/2015
Laverne D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with DARCARS has been excellent. All of the representatives that assisted me were very professional inspire of the extremely cold weather. Great job DARCARS!
2/17/2015
Pearlie H. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very pleased with my Honda well done job I truely belive. It got dark outside I could not see to much. I can say it was very clean and shining. I will look it over tomorrow
1/29/2015
Chintil G. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with the follow up and customer service!
1/29/2015
Marium J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My repairs and my customer care was excellent !!!
Tyler was very professional and kind....
I would recommend Darcars ..... the Collision Center to everyone!!
Thank you,
Miriam Joiner
1/29/2015
Sharon J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience under the circumstances. The ladies in the front are awesome and work great together as a team. I'm so impressed and thankful for their kindness and the special care they took in keepng me informed.