My initial car body work repair was unsatisfactory, but Ms. Pearl Bell, Darcars Collision Center Estimator, made sure the body work was corrected. She made me a satisfied customer,so a big thanks goes to her dedication to satisfy her customers.
1/7/2016
James F. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had to take my van to a gas station for repairs, immediately after I left....my van wasn't driving good. I had to call out from work. When I brought my van, and dropped it off, it was running fine. However, now that's not the case, so I'm not happy about that at all!
1/6/2016
Angela C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional
12/16/2015
Warren B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The job was professionally done! Staff was very courteous! Thank You!
12/11/2015
Monday J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were excellently done that it looked like a magic performance. Good job and thumbs up to technicians.
12/9/2015
Winifred R. VERIFIED CUSTOMER
Vehicle Make : Kia
Consistent customer service really matters. When it gets busy you still have to provide the customer with excellent service. The customer should never be able to feel or see your pressure.
12/7/2015
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Honda
Pearl Bell from DarCars did a wonderful job! She was on time, personable, and effective upon my arrival when I left my car for repairs and when I picked up my car up 2 days later.
I really enjoyed working with Jason Anderson from Geico who was professional and amazing,and Calista Daniel who was wonderful too.
12/5/2015
Tammatha C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The wait time was much less than I expected. The service team was very professional, friendly, and informative.
12/3/2015
Lawrence L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstanding service meeting projected time schedule keeping me abreast of progress daily and the actual work was superb that's the only place our take my car in the future thanks for being well served
11/28/2015
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The customer service was great from the beginning to end. Keep up the good work.
11/25/2015
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Honda
There is a rattling noise coming from the door that was fixed. The radio was not reconnected and I was not told about it.
11/21/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did an excellent job with my car. The adjuster was great. He kept me informed about the progress of my vehicle.
11/19/2015
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Saturn
Everyobe was very nice....the rental car girl was super nice
11/19/2015
Cecil F. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep up the professional, warm and welcoming atmosphere!!!
11/16/2015
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Geico representative was very polite and helpful throughout the process.
11/15/2015
Valerie O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you the staff was efficient and fast.
11/15/2015
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The people were wonderful and the service fantastic. I wouldn't mind coming back but would rather not have to visit.
11/14/2015
Rogate M. VERIFIED CUSTOMER
Vehicle Make : Honda
I will be bringing the car back on Monday as per our agreement for unfinished work
11/14/2015
Trixi S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My truck went there for repairs N came out not working properly. It ran hot for what reason I do not know N i had to get it towed to another DARCARS in College Park....NOW I'm back in a rental again....I'm very very unsatisfied....Until I get my car back working like it was when I bought it to you all I will not be satisfied....