The Geico/DARCAR Service Center needs better signage on the premises and from the main street, it can be difficult to find the service center near the back of the car dealership.
6/7/2015
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Nissan
My overall experience was fantastic. The staff was really nice and kept me informed on the status of the repairs being done. ????????????????????????
6/3/2015
Wael K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff could be a little bit more courteous & friendly. When I got lost for 20 minutes, one of your reps told me it was past my appointment time. It was inconvenient for me to drive out 25 minutes then for her to tell me that. She almost made me come back the next day. Also, when I picked up my car, your other rep only told me the mechanic painted over my bumper. He didn't give me full details on the repairs. I guess it was because it was closing time, but I wasn't completely satisfied with the customer service. As far as the repair, it was a job well done. So, thank you for that.
5/28/2015
Charee G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice!
5/22/2015
Rafael S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Delivered as promised...wonderful professionalism.
5/21/2015
Anne C. VERIFIED CUSTOMER
Vehicle Make : Dodge
When u first come in u are greeted by a young lady (sorry I'm good wit names) at the front desk very polite ...also met another young lady who was the examiner along with a gentlemen...they looked over my truck and said someone would come get my truck to start working on it....I was text on the status of my truck as the work was being done. I appreciate everything u did and please thank everyone who had a hand in my order.
5/14/2015
Lavone L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Intake young lady was not professional and very short.
Young man that went over my car was professional and informative.
Enterprise experience was representive very pleasant, car rental smelled like an ash tray. Waiting over an hour after my appointment,they tried to deodorazie the vechile, the were no more cars to substitute.
My sensitivity that smoke effected my eye, sinuses, throat and coughing.
I really hope in the future they check perference that could have been dangerous reaction.
5/8/2015
Adrian W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employee handling my car was very professional and I was pleased with his attitude and demeanor handling my car. Even though he said I was his first customer, it seemed like he'd been doing it for years.
5/6/2015
Antoinette F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The only suggestion for improvement is that the Enterprise process be as efficient as the Darcars experience - smile.
5/2/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole team makes a stressful situation bearable. Check in to pickup your team is very courteous and friendl . The GEICO rep and rental team also needs to reckonized as well. Thank you.
5/2/2015
Amy A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was extremely helpful and friendly.
5/1/2015
Irene H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was excellent. I appreciate everyone's professionalism
4/28/2015
Dawn S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional and FAST
4/25/2015
Lenora T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Job well done . thanks.
4/24/2015
Jennene B. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved the text updates.
4/23/2015
Regina B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car is worst than it was when I took it in. It was a waste of time and now I have to take it right back after being rushed.
4/10/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate the status updates that were sent via texts. The people that we came in contact with were very friendly and helpful. ????
4/9/2015
Bishal A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair took too long. Car was not fixed correctly first time.
4/8/2015
Kermit M. VERIFIED CUSTOMER
Vehicle Make : GMC
Great people, great job on repairs,rapid service, and over all out standing.