Very pleased with all envolved with the process of handling my claim. Would gladly trust you all again.
Elizabeth
8/2/2015
Robert D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service from beginning to the end.
7/27/2015
Ellis P. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the best of my knowledge the repair job itself was excellent. When I went to pick up my vehicle, I was presented a bill after which I paid my deductible and was handed my keys. I was stunned no one walked me to my car to show me what was done or to ask me if I was satisfied..
7/26/2015
Victoria M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great
7/21/2015
Serena W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team is
professional and pleasant. The work on the car is great. Thanks to everyone for a nice easy experience.
7/20/2015
Sarah P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I got my car back and there is a crack where the vehicle was repaired. I pointed it out when I went to look it over and the rep said that they had only worked on the outside of the lift gate. While driving it, I noticed that there are creases all over the interior lining and the seals around my doors were not properly placed. I even had to push in the molding around my rear passenger seat belt because it was not attached properly. I have called my Insurance adjuster the morning I picked it up with no response. I'm not very happy with the quality of work. the adjuster said it would have to go through a quality check and it puzzles me how this passed the quality inspection. I feel like my car came out worse than when it came in.
7/19/2015
Myron K. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair took over a week longer than the initial estimate i was given. I called everyday after the second estimate i was given and they kept telling me it would be ready the next day, and when it was finally supposed to be ready the geico rep had to deny the repairs because paint was chipped. After the paint was fixed and i was able to come get the car after being delayed for over a week i had to beg your repair shop to let me pick my car up at 610 because no one wanted to be inconvenienced after 6o'clock, without any regard for how they had inconvenienced me initially.
7/16/2015
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Nissan
What a wonderful job the team has done. Thanks for professional work and support.
7/13/2015
Bertrum G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you Darcars for your great service.
7/10/2015
Earline W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had no problem with the actual service and the way everyone worked as a whole team. There was always somebody right there with you throughout the process and I received many updates through email. The only thing I did not like, is two days before my vehicle was to be complete, I stopped receiving updates and after calling to find out the status, I was told my vehicle would not be ready for another five days. Because I was going out of town I would not be able to get the vehicle for another 6 days later than that. When I returned and called to pick my vehicle up, the quality control had not been done and therefore, I had to wait yet another day to get my vehicle back and even on that day when I called to pick it up, they were just taking it in to be washed. That last day was the only disappointing part because Darcars had already had my vehicle 6 days longer than they were supposed to so one would expect that it would be completely ready. Aside from that, everyone was very friendly and easy to work with.
7/8/2015
Timothy G. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional, accommodating relative to my schedule and timely with progress updates. Workmanship appears of high quality and excellent match to my well-maintained 2003 BMW .
7/4/2015
Roenika A. VERIFIED CUSTOMER
Vehicle Make : Ford
I LOVE TY!! HE KEPT ME INFORMED ON BIG BLUE AND REASSURED ME WITH CONFIDENCE!
7/2/2015
Gwendoyn P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
7/1/2015
Brenda P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes I was pleased with the work. Thank you very much for the assistance in help making this unfortunate situation not such an awful experience. I definitely would use Darcars again.
6/28/2015
Velda G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I like that Darcars informs you of everything that is being done and that they call and check on you with your rental car to make sure everything is ok with your rental and everyone was so nice
6/27/2015
Jaleah S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quick service and great communication! 100% satisfied, from my recent experience, I give this team an A when it comes to repairing automobiles.
6/26/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Kia
Maybe a wash would have been nice
6/19/2015
Maru N. VERIFIED CUSTOMER
Vehicle Make : Honda
The body looked good
6/19/2015
Donald C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm out of town and I tried to pay you by using my credit card via a phone call and I was informed that your company does not accept this type of transaction. I've used this method of payment with many vendors. This type of non-service is not helpful.
6/18/2015
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car don't drive the same and the steering feels tight, other than that everything else seems ok