I am a stickler for good customer service. At Darcars the customer service was surperb! The staff is a great fit as a team and the concerns of the customer are important and evident in their positive attitude to myself and even to the other customers I observed. The wait time is pretty much nonexistent, they get you registered quickly, yet remain available if you have any questions. I truly appreciate my experience with Darcars. Plus it is wonderful to see young people working together and proving top customer service at its best. This team is a keeper! Thank you. Mrs. Staples
3/27/2015
Phillip P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
K.C. Cox, Auto Damage Adjuster, was "TERRIFIC" handling my case. As an "FYI", I have some "cosmetic" work still to do to my vehicle and I assure you, I will come back to your outlet to do so. Job well done.
3/27/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
More follow up information about work that was done there. As far as paint and when you could wax or go thru car wash.
3/25/2015
Dexter E. VERIFIED CUSTOMER
Vehicle Make : Lexus
DARCARS kept me well informed of every stage of repairing my vehicle. The entire process from start to finish was only 4 days. I was very pleased with the outcome. GREAT JOB to the TEAM!!!!
3/21/2015
Jeanette B. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I went to pick up I was handed keys, told to sign a paper and never got explanation of what was done.
3/21/2015
Susan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was happy that DARCARS was able to take my car so quickly.
3/13/2015
Susie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was above and beyond - everyone worked together in concert with me the customer the focus. Timely return of my car and constant feedback during the repair period. I was so impressed with the whole experience - I will sing praises to everyone I know. Thank you - Sincerely.
3/13/2015
Eric G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great experience everything went as planned. Great service!!!!
3/7/2015
Debra B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team was very friendly and helpful, they made sure I was comfortable with the rental I'm very happy with the job your team did
Thank you
Debra B
3/5/2015
George Arthur. VERIFIED CUSTOMER
Vehicle Make : Toyota
My wife and I are very satisfied with the total care given to our Toyota Camry. The pleasant reception by your personnel,Naomi, Kevin,and the young lady at the front desk is to be commended.
The Enterprise team has our appreciation also.
3/5/2015
Raquel P. VERIFIED CUSTOMER
Vehicle Make : Kia
I received speedy and satisfactory service.
3/1/2015
Adrienne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found several screws on the front bumper had not been safely secured and fastened tightly..
3/1/2015
Cedric K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Poor communication
2/28/2015
Sherri J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work
2/28/2015
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terrific Job!!! Excellent customer service.
2/28/2015
Angelique V. VERIFIED CUSTOMER
Vehicle Make : Honda
Time line was excellent, the staff was helpful. Thanks
2/27/2015
Jamila W. VERIFIED CUSTOMER
Vehicle Make : Dodge
There was still a noticeable dent and the door does not appear to be completely aligned.
2/21/2015
Charles J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Continue what they are doing in making the customer feel relaxed in dealing already with the disappointment of having to bring their vehicle there.
2/14/2015
Leatrice H. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice staff, which kept me informed with the daily status of repairs being performed to my car. Repairs to car, job well done.
2/12/2015
Lelia G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Ms. Naomi Simmons-Murria provided excellent customer service, the body work was done professionally and I am pleased with my overall experience at the Geico Auto Express at Marlow Heights. Aditionally, it was quite nice and convenient to have the enterprise rental service thereas well. Thanks, John Green.