I was kept informed throughout the process. The coordinated Enterprise car rental process was seamless. This professional handling of the details reduced any stress I may have otherwise experienced.
5/19/2018
Shauna E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I did like the customer service
5/7/2018
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Top of the line professionalism. Absolutely satisfied
5/6/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car is beautiful it doesn’t look like it was ever damaged. I would like to especially Thank Jared he is Awesome and one of the most professional and kindness person I have ever met. Toyota Collision is top notch!!!
5/5/2018
Macmillan T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you Team.
5/1/2018
Phyllis S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was so nice to me; the repair was outstanding.
Very good job.
Thank you
4/23/2018
Itamah L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was so friendly.
Good and Thank you.
4/20/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I don’t understand how my front tag has been switched. I will contact Darcars tomorrow....
4/12/2018
Lleana D. VERIFIED CUSTOMER
Vehicle Make : Honda
There were a couple of dings in the left rear fender that were not present before. I would have liked these to be corrected. Also, the rental experience was horrible because Enterprise now wants to file a false claim for damage done to the vehicle that was present when I received the vehicle. Apart from these two issues, Darcars was very professional.
4/12/2018
Fabiola B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service!
4/5/2018
Carol L. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job!
4/3/2018
Thuy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good
3/31/2018
Mohammad T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brian did a great job.
3/31/2018
Salma M. VERIFIED CUSTOMER
Vehicle Make : Honda
I will never come back to this shop and it’s a shame because I’ve been coming here for the past 15 years. I didn’t receive timely call backs or updates. I was repeatedly told my car would be ready in 2 days but it took 5. Whenever i called to find out when to pick up my car i was told one time but it wouldn’t be ready for at least 3 hours past the agreed to time. I was told to come out to the shop to pick up my car and the scratches and paint job looked like no sanding had been done and the paint even had bubbles. They had to re-do it. My contact was never available when i called. I asked for an estimate on other scratches so that i could get both things taken care or at the same time but the contact person didn’t give me the estimate till i was supposed to pick up the car. It is truly sad to see this shop become so disorganized and the quality of customer service be reduced to complete incompetence.
3/30/2018
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Lexus
Completed in a timely manner and to our satisfaction.
3/30/2018
Keith R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks absolutely gorgeous thank you for doing such a good job on returning it to the status quo
3/22/2018
Howard D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have no complaints.
3/21/2018
Ylvonne G. VERIFIED CUSTOMER
Vehicle Make : Honda
The company poorly communicated the status of our Car and when we were told the car was ready it turned out that it wasn’t because they forgot to hook up the camera that was on the passenger side mirror making us have to get another rental car.