I would like to thank everyone for making it easy and quick with getting back my car. I'm a manager at Safeway and I know how customers service should be run and handled. You guys did great .thank you
4/9/2015
Philip D. VERIFIED CUSTOMER
Vehicle Make : Honda
Good customer service and we were able to get the vehicle sooner than expected.
4/4/2015
Lance H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
As usual, the work to be done was explained well, the status of work was communicated well and the job was completed before promised completion. No evidence of the original damage could be found. Thank you.
4/4/2015
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Honda
Each and every person there was very nice and transparent. They answered all my questions and made me feel very comfortable leaving my baby in their hands. Thank you Jon Eyelet and Shirley for your help!
4/3/2015
Carmel W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the text updates but when i attempted to call someone regarding the status it was hard to get ahold of someone
3/26/2015
Terry/celia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was nice. Thanks to Alaya and John, they make things go smooth.
3/26/2015
Jhovania R. VERIFIED CUSTOMER
Vehicle Make : Honda
The Service technician, John was especially helpful and is talented in body work repair. I was very impressed with his skills, the attention he paid to my car and to me as a customer. The body work is extraordinary! He should be recognized for his great service! Please thank him on my behalf. If I have another need for such service, hopefully not, . . . but if I do, I know where to go -- DARCARS!
3/26/2015
Loyce C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
John was extremely helpful. He explained the entire process to me. I was pleased with the service.
3/24/2015
Eston L. VERIFIED CUSTOMER
Vehicle Make : BMW
I enjoyed being fully informed of the progress of the repair.
3/6/2015
Colleen W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Awesome service, as always. Delays communicted and car still done sooner than originally expected.
3/6/2015
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional and did excellent work. Thank you
3/1/2015
Felisha J. VERIFIED CUSTOMER
Vehicle Make : Honda
Job will done thank you
2/28/2015
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks really good. Did notice it vibrates furiously at stop signs and red lights, I've heard thats just a recalibration issue for an internal chip though, so hopefully that goes away in a few days.
2/20/2015
Mamako G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very impressive
2/20/2015
Francisco L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am about to call your facility tomorrow morning. My car's trunk is not locking appropriately, and I am afraid it was forced to be opened while there. This is the first time it happened as soon as I drove away from your location in Solver Spring. In addition, when I went to pick up my vehicle, I waited for the adjuster for 35 minutes. The young lady from the front desk paged him unsuccessfully several times. I proceeded to pay and walk out without the appropriate inspection, and no explanation as of what was done to my vehicle. I just received an apology, again from the lady at your front desk, followed by you may leave. This is not acceptable. I believe that as a customer, my time spent at your facility should be valued, and my presence must be acknowledged.
2/20/2015
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thought this was top notch service and great communications. I'm in the business of engineering value enhancements in businesses, so I'd like to interview the designers of your operations and the owner. Thank you, David P
2/12/2015
Kofi I. VERIFIED CUSTOMER
Vehicle Make : Acura
I was treated with exceptional customer service. Thanks for the follow-up, the updates, and the prompt delivery and return of my vehicle. Good work.
2/6/2015
Rosa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are very pleased and happy with the service and work ethic showed by the employees. I would def recomend and use this facility for any other repair I might need to get done. Excellent customer service , great quality of work.
2/3/2015
Samuel O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs was completed earlier than the expected time and I really appreciate it. Thanks a lot.