in fact i did not take my car home since i think they messed up something in it that the panic alarm is not sounding at all
9/27/2016
Raymond D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told by Geico that this repair location was "express" service. I was given different completion date estimates via phone, email, and text, but when I called to talk to my estimator, he was never available, he never called me back, and no one else there was able to give me the information I needed. Then when I came to pick up my car when it was finished. I waited a long time for the car to be driven to the front and for someone to come out and talk to me about what was done. There was so much confusion that the receptionist asked for someone to go look for my car even after I saw it in front. I don't think I would ever recommend this location to friends. On the positive side, the work was good, and I liked that they cleaned the inside of my car.
9/15/2016
Craig H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service
9/15/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service! Thinking you! Susan P
9/10/2016
Hannah L. VERIFIED CUSTOMER
Vehicle Make : Subaru
People work at the desk are very fiendly.
The gentleman who work on my car is very nice and efficient. He just finished my car less than 2 days.
I am very satisfy with the service. Thank you.
9/8/2016
Rita M. VERIFIED CUSTOMER
Vehicle Make : Honda
CJ, the service manager for my car's needed service, kept me informed along the repair, and used professionalism in answering all questions. Clone him.
9/7/2016
Alem B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Text messages were not accurate. Said car would be done on a certain date but it was actually done earlier
9/1/2016
Hedi S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very nice.
8/29/2016
Rosa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The grill was not replaced with the same kind of grill that was originally there. I feel the same kind should have been replaced with the one the car had. If a replacement was of a different kind than the original I should have been called. I don't like the replacement grill and it was very upsetting to me.
8/29/2016
Lorraine W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone that I spoke with was able to turn, a bad experience for me. Into no worries, we can fix your car. "The vehicle had been vandalized." Now please chose which ever rental car we have available. Basically, you wish is my command. Now as I drove off. I completely forgot about my car.
Thank you
Best Regards
A. Lorraine W
8/28/2016
Karen V. VERIFIED CUSTOMER
Vehicle Make : Honda
Some of the workers were unprofessional. There was a police issue at the establishment when I was leaving. It drove lots of confusion but basically no one was doing their job correctly. I understand distractions but I should have been given a bit better service.
8/27/2016
Natalie O. VERIFIED CUSTOMER
Vehicle Make : Toyota
We discussed replacing the protective film on the bumper once it was repaired and sprayed, but that didn't happen. Now I have to wait for it to be ordered and come back o have it installed. This is the second time this has happened. ( It was on separate visits). If the repairman take off a protective film, then it should automatically be replaced!
8/27/2016
Simon B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have an issue with a sound when I turn. I need to schedule a time to have my vehicle looked at again. The customer service was fine. No complaints.
8/25/2016
Aklilv M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
8/24/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was completely satisfied with the work that was done. I wasn't completely satisfied with how long it took. With all that said I would bring my vehicle back to Darcars Toyota for any collision repairs. My service rep Don was excellent.
8/23/2016
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Honda
Slow. I told them I wasn't in a hurry, and it's a good thing I wasn't.
8/19/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service on time and on point
8/19/2016
Kabinet K. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car rear bumper came off. It wasn't fixed well
8/19/2016
Egigayehu W. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes
8/14/2016
Karl B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mike Murphy is the reason l like DarCars. Please let him know this. Recently had my care service at the body shop. Jon took great care of me. The car looks great!
TY
Karl B