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Real Reviews from VERIFIED CUSTOMERS
Gloria S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone showed concern and patients. The repair work was prompt and I am very pleased with the outcome. My Camry looks like a new car. David was very helpful with the loaner car. I am really considering moving from State Farm to Geico after this experience. Thanks to all, Gloria Carol ****
1/6/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Cleaning & vacuming car before return was a nice touch.
1/6/2017
Tariku K. VERIFIED CUSTOMER
Vehicle Make : Toyota
In the first place it was too late and even the announcement by using text message was not accurate. They delivered me after 7 days of the expected and mentioned date. They were not happy to respond for my call. Regarding to the service still there are some printing problem. And not sharp on body work. The most and critical thing is I just observe some scratches on the driver side doors but it was not before. I already informed to the representatives but the way he took the information was not satisfied me. Any way it's a serious case I need to check all the new scratch that was not before. In my opinion it occurred at the time of body work. Almost my car spent more than two weeks at Darcie's.
1/6/2017
Sharla C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had to leave my car an additional 2 days for more work to be done.
1/5/2017
Sierra P. VERIFIED CUSTOMER
Vehicle Make : Lexus
My IS Lexus came back like new and any questions concerning the car were handled promptly. Thank you guys for the great job.
1/4/2017
Sanjay A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a few scratches on my driver's side window that were not there before. Whomever installed this glass on the new driver's side door did a very poor and sloppy job of transferring this glass to my new door . There were numerous scratches that I showed to the adjuster@ Darcars collision. Overall the car looks o. K. I may still try to look into the scratched driver's side glass.
12/29/2016
Jose Q. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, I'm so satisfied with whole team of Darcars auto body and repair in Tech rd silver spring. Thank you and happy new year.!!!
12/29/2016
Chester M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Every thing went well and I would recommend you to anyone. The one thing you could do is welcolm people and offer some coffee or tea before they ask if it's free
12/25/2016
Juanita R. VERIFIED CUSTOMER
Vehicle Make : Buick
I liked the way you kept calling with the status of the work
12/24/2016
Priscilla M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was helpful and took the time to help me and explain the process from the front desk ladies, to the guys who took me outside to look at my car, to the entireprise guy,..although it was early in the morning everyone still had a smile on there faces. I really appreciated the fact that you all nicely vaccumed and washed my car, that was much appreciated it. Hopefully I will never have to give my car a make over again but if somethimg tragic does happen I will definitely bring my car back here.
12/24/2016
Adora O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team members I dealt with are very nice people who are diligent with their work and completely understand how to make a customer happy. KUDOS to Jared and Shalom.
12/23/2016
Osei B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job. Updated me at every stage and the job was done on b time. Like the warranty as well.
12/23/2016
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scrstches were left on my car I'm guessing during the car wash process. It came out with scratches that didn't exist before it went in.
12/22/2016
James Pendleton. VERIFIED CUSTOMER
Vehicle Make : Toyota
Some repairs were not completed. I have to resubmit to complete the repairs.
12/21/2016
Marco U. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Darcars did a phenomenal job with repairing the damage to my vehicle
12/19/2016
Augusta L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent services. Thanks
12/18/2016
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was told my car should be ready on 12/9 after a 12/5 drop off. Car wasn't ready until 12/14. It is because of that I had to pay an extra 5 days for the rental car I had which totaled over 150 in extra fees.
12/15/2016
David A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for fixing my car. Also thank you for keeping me updated and informed at all times about the status of my car. Thank you to the people that worked on my car and had it ready super fast.. THANK U!!
12/15/2016
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great, well cared for by the team. It was sparkling clean, too! Thank you. Special thanks to Jon for his patience with a difficult customer (me).
12/9/2016
Yolanda H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service person was very professional and courteous.
12/9/2016