I appreciate the text updates. Communication was clear and timely throughout. I felt like they respected my time. Employees are so kind and detail oriented, they replaced the tiny screw I had lost a while ago on my car key. They really go above and beyond!
11/22/2017
Iselda S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good service
11/21/2017
Richard S. VERIFIED CUSTOMER
Vehicle Make : Acura
Car looks beautiful. You completed the work on schedule. I was given timely updates throughout the process. Everyone I interacted with was very courteous and professional. It was a 5 star experience.
11/21/2017
Jose F. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service at Fix It Auto was amazing from the time I dropped off my vehicle to the time I picked it up. They helped with coordinating with insurance company and made everything go so smoothly. Best experience given the circumstances
11/20/2017
Carmen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brandon & Christopher were incredible with their professionalism, superior quality of service to my auto and to customer service. They anticipated my questions and concerns that I never felt lost or insecure about a process I was very new to. I knew immediately I made the right decision buy picking this company Thank yu once again !!
11/20/2017
Geneva S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was well done. The service
Was informative, professional
And courteous.
11/19/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always good service
Thanks
11/18/2017
Jackie D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Anaheim fixit is great to work with. However the corporate office when they called to schedule the repairs after contacted by my insurance, did not know why she was calling me. She asked if. . I was satisfied with my recent repairs. I said i will schedule my appointment directly because she could not read her calling cue. Anaheim fixit is great.
11/18/2017
Greg S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional staff and very friendly. The facility was very state of the art and had a dealer type feel to it. They kept me updated daily with emails and phone calls. The car was done a week before schedule and was flawless the car looks perfect. My other car was brought in for Repair also but ended up a total loss but they were very helpful with the process and making sure it was handled quick and easy. Want to thank everyone at Fix it auto for there awesome work and help with both our cars.
11/18/2017
Dwayne E. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The communication was excellent! i was fully informed on what stage of the repair process my vehicle was in. Repairs were completed much sooner than anticipated.
11/18/2017
Suzanne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service, quick and efficient repairs. I would not hesitate to refer family and friends to your shop.
11/18/2017
Zenaida T. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was finished on the day promised. Staff at the reception desk was efficient and very helpful.
11/18/2017
Mike M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, and I liked the daily feedback.
11/18/2017
Lynsey E. VERIFIED CUSTOMER
Vehicle Make : Volvo
The customer service and work on my car were both amazing!! And Mike Stys was beyond helpful. So grateful for his help and superb knowledge!!
11/18/2017
George C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was extremely pleased with the frequency and accuracy of communication during the repair.
11/18/2017
Halfdan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service - made the whole process were simple. FixAuto taking care of the communication and authorization with the insurance company.
11/17/2017
Jie L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Picking up the car time is set at 5:30 pm, the coolant is not work,I almost can not drive home, no one answered the phone, the engine can not stopped long time.
11/17/2017
Tim R. VERIFIED CUSTOMER
Vehicle Make : Honda
This was a very difficult repair. Your staff was completely transparent about why the delays were occurring. They treated me with respect and were concerned about meeting my expectations. If I am ever in the unfortunate situation of needing a collision repair again, I will use your company. Very satisfied!
11/17/2017
Mireya S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service from when I drop off my car and picked it up.