I had an issue with Veronica. She made the process between myself and the auto insurance companies very complicated and it caused alot of grief between my insurance and the third-parties insurance. The first time i used your facilities, i dealt with Angela and the process seemed a lot smoother. I will not use. Fix-Auto in the future. I don't like when someone tries to control someone's decisions, on handling a claim. My insurance adjuster didn't think that was appropriate and neither did I. It caused me grief and frustration. I don't need more drama in my life. I have enough. Completely humiliated and disappointed. She was very unprofessional.Sincerely, Raul Y
2/9/2018
Krystle M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice and helpful. It was a very smooth process from dropping my car off and having it fixed in the same day and also picking up. Had no problems what so ever. I’m very pleased with this company and it’s emplo
2/9/2018
Natalie G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone at Fix Auto was wonderful, they kept me informed of any and every possible change and they were always so respectful. Nancy was very kind and supportive. I am very thankful to everyone at Fix Auto in Yorba Linda
2/9/2018
William R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Understood availability of parts would be problem. Would have appreciated periodic progress reports. Thoroughly approve of work that was done. Question occurs, since intake paperwork indicated radio frequency setting, why radio wasn't returned to that setting. If that's biggest problem we've found, there really was no problem.
2/8/2018
Raymundo D. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair planner Veronica was very helpful and offer a great experience to me as her customer. Angela at the front desk was also really pleasant.
2/8/2018
Jon L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was perfect! Excellent work as always from joe and hiscteam.
2/8/2018
**** A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car was promised by Thursday, and it was ready Wednesday afternoon! Great service and the car now looks like new. I will definitely refer Fix Auto.
2/8/2018
Susana F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great costumer service from the minute we walked in to drop off car to the minute we got the car back. Loved the texts with progress report. Got the car 11 days then estimated completion date given
2/7/2018
Chelsea J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Best service ever!!
I dropped my car off after an accident and have received amazing service from the moment I walked in the door!
They helped secure my rental car and provide text messages each time there was an update on my car!
Kim is the office is so friendly and so helpful!
Above all, they called to let me know my car was done. When I told them I could't make it in that day to pick-it up and I was flying out the next day, James the GM brought my car to me a work and returned my rental car!!
So impressed with this shop and their team.
Thank you!!!
2/7/2018
Joanne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I've been a Fix Auto customer for at least 17 years. The level of service I received was better than ever. Thank you for caring about your customer and our cars too.
2/7/2018
Sato A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My Chevy looks like a brand new car off the lot...not just the body work that was damage but the rim too looks brand new! I was blown away how it looked when I picked it up! I got a Tahoe that has some marks on that I’m a bring tomorrow and get an estimate. Appreciate y’all
2/6/2018
Carmen N. VERIFIED CUSTOMER
Vehicle Make : Mazda
**** is very professional and understanding of the situation.
2/5/2018
Frank B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job, great communications and great people!
2/4/2018
Dorgee B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for accommodating my repair without appointment and for the fast turnaround.
2/4/2018
Mike S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was courteous and professional
2/3/2018
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Veronica Samano & Angela Rubalcava at the front desk are so nice and courtesy! They both went above and beyond the call of duty to make sure I was satisfied with service which I was 100%! The work on the car was GREAT!
Thank you!
Angela is the very best. She updated me every chance. I will always trust you guys!
2/2/2018
Sara V. VERIFIED CUSTOMER
Vehicle Make : Acura
The women in the front are very helpful and informative!
2/2/2018
Anita W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was a pleasure to work with. You
finished the job days earlier than promised, & the car looks GREAT!andand is and the body work looks great! Thanks also for vacuuming the interior, which w for going the extra mile to clean the interior too.