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Real Reviews from VERIFIED CUSTOMERS
Janet K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service
6/2/2018
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the updates and friendly demeanor. The car looks great.
6/1/2018
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks better than when I first got her
6/1/2018
April L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional Courteous Went above & beyond Updates were helpful Fixed early ...on schedule Thourogh I would recommend to family & friends! Thank you...greet job!!
6/1/2018
Kenny H. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service is on point! The hospitality was great! Communication and updates were transparent. Very helpful with everything, from insurance to repairs.
6/1/2018
Mia N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was so excited my car looked as if it never was in an accident. They were very friendly and made sure I was updated on everything about my car. So far my car is running great thank you all so much.
6/1/2018
Anthony V. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car was repaired in a timely manner your body shop repair men did a great job you would never know there was damage to my car. Angela at the front desk was very helpfull she walked me through all the steps and made sure to call me and keep me updated that’s a practice not too many people do so my compliments to her. Overall it was a great experience thank you
6/1/2018
Gordon G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your team performed with the utmost professionalism in all aspects of my needs and comfort. Fix Auto is my only choice for collision repair. Thank you Fix Auto.
6/1/2018
Shahidi H. VERIFIED CUSTOMER
Vehicle Make : Dodge
It's always a good experience when Fix Auto Corona fix my vehicles. I don't not have any negative issues.
6/1/2018
Yvonne C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and communication from the Fix Auto Orange team. Always keeping me informed on the progress of repairs to my Chevy Malibu. I've had work done there before bout 2years ago, then n now same great hospitality n service.Thank you to Joe and Thelma you are awesome!!! "PERFECT 10"
6/1/2018
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff made I very easy to get the job done
6/1/2018
Marianne K. VERIFIED CUSTOMER
Vehicle Make : Honda
There was confusion at the beginning of the process concerning how and when the repair would be authorized and when repairs would begin. On the day of pick up, I was contacted saying that my car would be ready in an hour. Then during the phone conversation, the representative decided that she still needed to check the car and she would call me back in an hour to confirm the cat was ready. After 3 hours, I called back and learned that the car was ready. I feel the representative could have done better on following through on this.
5/31/2018
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The client I talked to was extremely helpful when we were discussing the repair time and duration. They went through all of the steps clearely and concisely.
5/30/2018
Julius B. VERIFIED CUSTOMER
Vehicle Make : Acura
Fix auto took good care of my car. They have a very nice, friendly, and very welcoming staff. They even washed my car which was very nice. Essence Starr was very helpful and provided me with all the information I needed to know about the repair of my car. Thanks Fix Auto you guys are awesome. Keep up the great work and excellent customer service.
5/30/2018
Liliana B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you guys my bumper looks new
5/28/2018
Scott W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys do amazing work! From the first contact with your shop to the final pick up your Fix Auto in Orange was very professional. Everyone was kind and my car was done in a timely manner. We have used your shop before and we are not sorry we used you again. My car looks great! Thank you guys so much!!
5/27/2018
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris was very pleasant to deal with and took care of everything.
5/26/2018
Shiloe E. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was really quick and easy—the team worked with my insurance and rental company so I really had nothing at all to do. It was very stress free, after the stress of having an accident, so I was very appreciative of that. Plus my car looks great! Thanks so much!
5/26/2018
Araxie B. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at fix auto made my experience so quick, easy and painless. Richard from State Farm really helped get me started with the process and connected me with Fix Auto. He took time to explain the estimate process and made sure I was set up with Christine at FA. I REALLY appreciated his guidance! I was given accurate information and frequent updates about my vehicle and it’s progess. Christine is amazing!!! She made sure she kept me in the loop with the process and really treated my car like it was just as important to her as it was to me. She really is the epitome of what it means to do customer service right!
5/26/2018
Jon Erik. VERIFIED CUSTOMER
Vehicle Make : Honda
I just picked up my car today and the paint is peeling off. Christian said they would make it right. Taking it back on Monday morning 5/28/18.
5/26/2018